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supportTrying to migrate a website from a WPMUDEV hub linked to an older account to a hub linked to a new account. Can this be done without having the login credentials for the old account? The page I need help with: [ log in to see the link]
Hi @dscotmurdoch , I hope you’re doing well. If you’re using the Hub connector and not the WPMU DEV Dashboard, you would need to log in to the previous Hub and disconnect the site from there – https://wpmudev.com/docs/hub-2-0/my-websites-overview/#views-grid-options You can also use our form with the General Inquiry option using the email address associated with the new account – https://wpmudev.com/contact/ Our team will help you further. Best Regards, Williams Valerio
Hello @dscotmurdoch , I hope the above suggestions helped addressing the issue. Since we haven’t heard from you for a while, I’m marking this thread as resolved for now. Please feel free to reopen this thread, in case you need further assistance. Best Regards, Dmytro
Hi @dscotmurdoch , I hope you’re doing well. If you’re using the Hub connector and not the WPMU DEV Dashboard, you would need to log in to the previous Hub and disconnect the site from there – https://wpmudev.com/docs/hub-2-0/my-websites-overview/#views-grid-options You can also use our form with the General Inquiry option using the email address associated with the new account – https://wpmudev.com/contact/ Our team will help you further. Best Regards, Williams Valerio
Hello @dscotmurdoch , I hope the above suggestions helped addressing the issue. Since we haven’t heard from you for a while, I’m marking this thread as resolved for now. Please feel free to reopen this thread, in case you need further assistance. Best Regards, Dmytro