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Unknown Error with plugin

Easy Social Feed – Social Photos Gallery and Post Feed for WordPress · support · 2025-10-31T14:57:00+00:00

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Conversation

support
michaelimi resolved
Hi, there is now an unknown error displayed on the page instead of the facebook feed. Is there an issue with the plugin? The page I need help with: [ log in to see the link] I had to remove the plugin shortcode from the homepage because it was displaying an error. I placed it on a new page so you can see what is happening. The page is: https://pria.us/social-test/ Hi @michaelimi , Thank you for letting us know. We’re already working on it. Could you please generate a support ticket from your site by going to WP-Admin → Easy Social Feed → Contact Us ? This will help prioritize your issue. Thanks! Hi @michaelimi , The issue was caused by a third-party API, which has now been fixed. You can continue using the plugin as before; no changes are needed on your end. Thank you for your patience, and please let us know if you experience any other issues.

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michaelimi 2025-11-03T01:08:00+00:00

I had to remove the plugin shortcode from the homepage because it was displaying an error. I placed it on a new page so you can see what is happening. The page is: https://pria.us/social-test/

mrfasih 2025-11-04T11:45:00+00:00

Hi @michaelimi , Thank you for letting us know. We’re already working on it. Could you please generate a support ticket from your site by going to WP-Admin → Easy Social Feed → Contact Us ? This will help prioritize your issue. Thanks!

mrfasih 2025-11-13T18:22:00+00:00

Hi @michaelimi , The issue was caused by a third-party API, which has now been fixed. You can continue using the plugin as before; no changes are needed on your end. Thank you for your patience, and please let us know if you experience any other issues.