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Unknown Error: Check the Developer Console (again!) – Why?

WP VR – 360 Panorama and Virtual Tour Builder · support · 2025-02-26T20:45:00+00:00

WP VR – 360 Panorama and Virtual Tour Builder plugin evidence original source source API
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magdalene1978 resolved
Please, The latest update broke wp vr. Can you fix it please asap? This is the second time I have this error in my wp-dashboard. I don’t know if it is just me. If you need more info I would be happy to provide. Thanks, Magda This topic was modified 1 year, 3 months ago by magdalene1978 . Hi @magdalene1978 , Thank you for bringing this to our attention. We were able to recreate the issue on our end as well. Rest assured, our developer is currently working on a fix and will release it very soon. We will inform you as soon as the fix is released. Thank you for your patience and understanding. Best regards, This reply was modified 1 year, 3 months ago by Md Razun Mia . Ok, please let me know as soon as the problem is fixed. For now I have reverted to an older version. Great support, thank you. Hi @magdalene1978 , I’m pleased to let you know that we have addressed the issue you reported. A new version of WP VR has been released, which resolves this problem. Please update the plugin to the latest version (8.5.19) and then update your tours. After updating, please check if the issue is resolved and do let us know the outcome. Thank you for your patience. Now If you’re happy with WP VR, we’d be grateful if you could leave us a 5-start rating here to support our growth. Your feedback means a lot to us! Thank you for being a valued user! Best Regards, Thank you very much, It is my pleasure to rate the plugin with a 5-star rating. All best, Magra.

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Md Razun Mia 2025-02-27T03:24:00+00:00

Hi @magdalene1978 , Thank you for bringing this to our attention. We were able to recreate the issue on our end as well. Rest assured, our developer is currently working on a fix and will release it very soon. We will inform you as soon as the fix is released. Thank you for your patience and understanding. Best regards, This reply was modified 1 year, 3 months ago by Md Razun Mia .

magdalene1978 2025-02-27T03:48:00+00:00

Ok, please let me know as soon as the problem is fixed. For now I have reverted to an older version. Great support, thank you.

Md Razun Mia 2025-02-28T02:40:00+00:00

Hi @magdalene1978 , I’m pleased to let you know that we have addressed the issue you reported. A new version of WP VR has been released, which resolves this problem. Please update the plugin to the latest version (8.5.19) and then update your tours. After updating, please check if the issue is resolved and do let us know the outcome. Thank you for your patience. Now If you’re happy with WP VR, we’d be grateful if you could leave us a 5-start rating here to support our growth. Your feedback means a lot to us! Thank you for being a valued user! Best Regards,

magdalene1978 2025-03-01T12:04:00+00:00

Thank you very much, It is my pleasure to rate the plugin with a 5-star rating. All best, Magra.