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Unable to upload Custom Fonts

Fonto – Custom Web Fonts Manager · support · 2016-08-19T15:43:00+00:00

Fonto – Custom Web Fonts Manager plugin evidence original source source API
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brunopbarbosa unresolved
Hello, i was trying to use this plugin as it seems to be the only one that allows to upload custom fonts to WordPress and self-host them, but unfortunately it hasn’t been working as expected. The issue i’m having is that it has been impossible to upload any font at all, because when i click on the “Add or Upload Files” button nothing happens, at all. I’ve tested it on Chrome and Firefox with the same outcome. Anyone have any idea of what could be going on with this? Best Regards, Bruno https://wordpress.org/plugins/fonto/ Hey there, Do you still have this issue? Have you tried to deactivate all the other plugins and, also, activate a default theme (like Twenty) in order to see if you still got this problem? Thanks, Radu Hello Radu, Yes, unfortunately the issue still persists even on a clean installation with no other plugins and running the default theme. Isn’t this page displayed on your side once you go to Fonts -> Add New ? https://s10.postimg.io/4merczh95/Screen_Shot_2016_08_22_at_11_52_21.png Yes, i can see that page. The issue i’m having is with custom fonts. https://s13.postimg.org/g7s8tituf/screen.png The button highlighted in orange does not work for me, i click and nothing happens. Hmm, this is strange. It seems that you’re right about this, nothing happens if you press the button you marked on your side. I will ask my colleagues to investigate this part, maybe something changed starting with WordPress 4.6. Sorry for this trouble Looks like it’s time to update.

Comments

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Radu Constantin 2016-08-22T05:08:00+00:00

Hey there, Do you still have this issue? Have you tried to deactivate all the other plugins and, also, activate a default theme (like Twenty) in order to see if you still got this problem? Thanks, Radu

brunopbarbosa 2016-08-22T08:24:00+00:00

Hello Radu, Yes, unfortunately the issue still persists even on a clean installation with no other plugins and running the default theme.

Radu Constantin 2016-08-22T08:55:00+00:00

Isn’t this page displayed on your side once you go to Fonts -> Add New ? https://s10.postimg.io/4merczh95/Screen_Shot_2016_08_22_at_11_52_21.png

brunopbarbosa 2016-08-22T09:21:00+00:00

Yes, i can see that page. The issue i’m having is with custom fonts. https://s13.postimg.org/g7s8tituf/screen.png The button highlighted in orange does not work for me, i click and nothing happens.

Radu Constantin 2016-09-05T12:26:00+00:00

Hmm, this is strange. It seems that you’re right about this, nothing happens if you press the button you marked on your side. I will ask my colleagues to investigate this part, maybe something changed starting with WordPress 4.6. Sorry for this trouble

mythusmage 2016-09-18T22:31:00+00:00

Looks like it’s time to update.