Source evidence

Unable to deactivate

Social Sharing Plugin – Kiwi · support · 2018-08-29T20:22:00+00:00

Social Sharing Plugin – Kiwi plugin evidence original source source API

mixedsentiment

mediumseverity

0.72relevance

4replies

Evidence onlycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

1 / 1 rows with source links

100.0% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

0 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

SndChaser resolved

I want to remove this plugin, but each time I try to get it deactivated I’m hit with that annoying popup dialog. After going through that it says it’s deactivated, but it is not deactivated. Hello @sndchaser , Thank you for reaching out to us! Please rest assured we will get to the bottom of this asap. When you go to your WP dashboard > Plugins > it says Kiwi is deactivated? But it still shows on your website? If that is the case, could you please send me your website’s url so I can take a look? This has never happened before. Looking forward to your reply! Thank you, Mihaela @sndchaser – in that popup, there’s an option that just says “deactivate” (it’s on the left side of the popup). Hitting that will completely deactivate Kiwi. Hope this helps! /Cristian. No, it does not. I have tried that link. George Well, I just tried again…after 5 days of it not working, it finally did. George

Evidence Context

Evidence only

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

Analysis

heuristic-v1

Summary: Unable to deactivate: users show missing feature, support pain that may indicate a product gap.

Evidence quote: Unable to deactivate I want to remove this plugin, but each time I try to get it deactivated I’m hit with that annoying popup dialog.

Affected feature: dashboard

missing feature support value dashboard

Plugin

API

Social Sharing Plugin – Kiwi

4.0K active installs · 468.8K downloads · rating 82.0

facebook share social floating bar social media button social share bar social share button

Comments

4 shown

Miha 2018-08-30T08:57:00+00:00

Hello @sndchaser , Thank you for reaching out to us! Please rest assured we will get to the bottom of this asap. When you go to your WP dashboard > Plugins > it says Kiwi is deactivated? But it still shows on your website? If that is the case, could you please send me your website’s url so I can take a look? This has never happened before. Looking forward to your reply! Thank you, Mihaela

Macho Themes 2018-08-30T10:55:00+00:00

@sndchaser – in that popup, there’s an option that just says “deactivate” (it’s on the left side of the popup). Hitting that will completely deactivate Kiwi. Hope this helps! /Cristian.

SndChaser 2018-08-30T13:44:00+00:00

No, it does not. I have tried that link. George

SndChaser 2018-08-30T13:48:00+00:00

Well, I just tried again…after 5 days of it not working, it finally did. George