Source evidence

Unable to create feed

Etsy Integration For WooCommerce · support · 2024-04-02T12:53:00+00:00

Etsy Integration For WooCommerce plugin evidence original source source API

mixedsentiment

mediumseverity

0.73relevance

1replies

Evidence onlycommercial context

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Conversation

support

Jaap de Wit resolved

Hi, When trying to create a feed the page stays empty and I see this in the console: Uncaught SyntaxError: Unexpected end of JSON input at parse () at Function. (jquery-migrate.min.js?ver=3.4.1:2:3161) at e. as parseJSON at etcpf_googleParseFetchLocalCategories_1 (etsy-export-feeds.js?ver=5.6.2:38:85) at Object.success (etsy-export-feeds.js?ver=5.6.2:37:190) at c (jquery.min.js?ver=3.7.1:2:25304) at Object.fireWith as resolveWith at l (jquery.min.js?ver=3.7.1:2:77782) at XMLHttpRequest. (jquery.min.js?ver=3.7.1:2:80265) I’m logged in with shop manager access. With administrator access I am able to create a feed. However my customer who is not an admin needs to create a feed. How can I fix this? Cheers, Jaap Hi Jaap, This is Nirmal from ExportFeed. I hope you are doing well. We have already forwarded this issue to our developers with the highest priority. We will get back to you as soon as there is an update. To ensure a swift and efficient resolution, we kindly request that you connect with us on our dedicated support channel via the ExportFeed email address: [contact@exportfeed.com]. This will enable us to gather additional information, conduct a thorough investigation, and provide you with a tailored solution. Alternatively, could you please provide us with your email ID so that we can update you on any progress we have made, allowing us to stay on the same page? Best Regards,

Evidence Context

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This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

Analysis

heuristic-v1

Summary: Unable to create feed: users show bugs, support, migration pain that may indicate a product gap.

Evidence quote: Unable to create feed Hi, When trying to create a feed the page stays empty and I see this in the console: Uncaught SyntaxError: Unexpected end of JSON input at parse () at Function.

Affected feature: email

bugs support migration support

Plugin

API

Etsy Integration For WooCommerce

900 active installs · 165.9K downloads · rating 80.0

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Comments

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ExportFeed.com 2024-04-08T06:03:00+00:00

Hi Jaap, This is Nirmal from ExportFeed. I hope you are doing well. We have already forwarded this issue to our developers with the highest priority. We will get back to you as soon as there is an update. To ensure a swift and efficient resolution, we kindly request that you connect with us on our dedicated support channel via the ExportFeed email address: [contact@exportfeed.com]. This will enable us to gather additional information, conduct a thorough investigation, and provide you with a tailored solution. Alternatively, could you please provide us with your email ID so that we can update you on any progress we have made, allowing us to stay on the same page? Best Regards,