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Source evidence

Unable to complete payment

Coinbase Business Gateway for WooCommerce · support · 2024-04-03T23:55:00+00:00

Coinbase Business Gateway for WooCommerce plugin evidence original source source API
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momokomay resolved
Hi there, I installed the plugin with woocommerce and created a coinbase test account, but I’m unable to make a transaction. Once I enter the coinbase account email, I get the following error: Is this an isssue with the plugin or the coinbase account? Also, the order goes through on Woocommerce and an order email goes out, instead of sending a “failed order” email, which is not the expected behaviour. I’m using the free Version 1.6.1 for Coinbase on WordPress 6.5, no custom code Hi there👋, I hope you are doing well❤️‍🩹, It seems to be specific error, Have you entered API Key, Thanks Syed Muhammad Usman Yes, API key is entered (but done by a different person). Is there a way for me to verify the API key is working? No, You must re enter the API Key 🔐, hers how: https://youtu.be/xBiiT51T390?si=PXW53DgWA0pDl8gI Let me know, if you still need help Solved it! The wallet for the connected Coinbase account wasn’t set up yet, so this was more a problem with the account than the plugin! Thanks for the help!

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Syed Muhammad Usman 2024-04-04T17:04:00+00:00

Hi there👋, I hope you are doing well❤️‍🩹, It seems to be specific error, Have you entered API Key, Thanks Syed Muhammad Usman

momokomay 2024-04-04T18:50:00+00:00

Yes, API key is entered (but done by a different person). Is there a way for me to verify the API key is working?

Syed Muhammad Usman 2024-04-04T18:57:00+00:00

No, You must re enter the API Key 🔐, hers how: https://youtu.be/xBiiT51T390?si=PXW53DgWA0pDl8gI Let me know, if you still need help

momokomay 2024-05-14T04:19:00+00:00

Solved it! The wallet for the connected Coinbase account wasn’t set up yet, so this was more a problem with the account than the plugin! Thanks for the help!