Source evidence

Unable to add Access Key

Maintenance Redirect · support · 2019-04-19T07:53:00+00:00

Maintenance Redirect plugin evidence original source source API

complaintsentiment

mediumseverity

0.93relevance

3replies

Evidence linked to opportunitycommercial context

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Open evidence

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Conversation

support

contremaitre unresolved

Hi, On one of my multisite I cannot add access key. It works on the other one. The error is : Unable to add Access Key because of a database error. Please reload the page. Tried to reload, and still the same error Did not find database error log on my server. Thanks This topic was modified 7 years, 1 month ago by contremaitre . Hi. Although I now maintain it, I didn’t create this plugin originally and I have to say that I’m not 100% sure if this plugin is multisite compatible. I’m sorry I can’t be more positive at this stage. Peter It’s working on other multisites. Just one is showing this error. Sebastien OK, well that’s good. It might be a conflict with another plugin or the theme then. Is there another site where the setup is pretty much the same, but with just a few differences with the problem one? It might help narrow down the cause. Thanks

Commercial Context

Opportunity

lead capture reliability

Maintenance Mode lead-capture reliability for protecting form submissions and lead routing

Buyer: marketing teams, agencies, and lead-generation site owners

Wedge: monitor maintenance mode submissions, notification delivery, spam, and CRM handoffs

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Unable to add Access Key: users show bugs, compatibility, performance pain that may indicate a product gap.

Evidence quote: It works on the other one.

Affected feature: bugs

bugs compatibility performance support

Plugin

API

Maintenance Redirect

10.0K active installs · 215.0K downloads · rating 98.0

coming soon developer maintenance maintenance mode redirect

Comments

3 shown

Peter Hardy-vanDoorn 2019-04-29T22:20:00+00:00

Hi. Although I now maintain it, I didn’t create this plugin originally and I have to say that I’m not 100% sure if this plugin is multisite compatible. I’m sorry I can’t be more positive at this stage. Peter

contremaitre 2019-04-30T07:02:00+00:00

It’s working on other multisites. Just one is showing this error. Sebastien

Peter Hardy-vanDoorn 2019-05-04T09:05:00+00:00

OK, well that’s good. It might be a conflict with another plugin or the theme then. Is there another site where the setup is pretty much the same, but with just a few differences with the problem one? It might help narrow down the cause. Thanks