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Source evidence

Un-Dismiss?

AntiVirus · support · 2021-12-06T05:01:00+00:00

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Conversation

support
medicinestorm resolved
When running a Manual malware scan, some files are flagged for suspicious commands. I know I can “Dismiss” them (or, as the documentation says, click “There is no virus”) so that particular line of code is skipped next time. But what if I dismissed an alerted line of code by mistake? Is there a way to un-dismiss that line? Or, alternatively, reset all of my previously Dismissed/There-is-no-virus lines of code so it will re-alert on any suspicious commands there once again? The page I need help with: [ log in to see the link] Admin Dashboard Plugins Deactivate AntiVirus plugin Delete AntiVirus plugin Add New plugin Search plugins for AntiVirus Install now the same AntiVirus plugin deleted in step #4 Activate the AntiVirus plugin All previously “dismissed” alerts will be undismissed and will now flag as suspicious once again. I don’t know of a way to un-dismiss specific lines, so you’ll have to settle for all of them being reset. Hope that helps anyone else wondering the same thing. Hey, thanks Medicine. I really appreciate you responding, even if it took a few weeks. Better than no response at all. 🙂 That solution works just fine for me. Any time, Medicine. Glad it worked for you.

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medicinestorm 2021-12-17T22:34:00+00:00

Admin Dashboard Plugins Deactivate AntiVirus plugin Delete AntiVirus plugin Add New plugin Search plugins for AntiVirus Install now the same AntiVirus plugin deleted in step #4 Activate the AntiVirus plugin All previously “dismissed” alerts will be undismissed and will now flag as suspicious once again. I don’t know of a way to un-dismiss specific lines, so you’ll have to settle for all of them being reset. Hope that helps anyone else wondering the same thing.

medicinestorm 2021-12-17T22:35:00+00:00

Hey, thanks Medicine. I really appreciate you responding, even if it took a few weeks. Better than no response at all. 🙂 That solution works just fine for me.

medicinestorm 2021-12-17T22:36:00+00:00

Any time, Medicine. Glad it worked for you.