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supportHi team, Our website breaks whenever we update the PHP 7.4 version to 8. Our hosting is inmotion and they confirmed this with us The page I need help with: [ log in to see the link]
Hi @christianamplo , Thank you for your kind patience with this and sorry for the delay in replying you here. About your reported issue : WordPress themselves recommends running PHP 7.4 as a minimum. For more details, kindly go through this link: https://wpastra.com/guides-and-tutorials/changing-wordpress-php-version/ Hope this helps! Thank you, Umar
I found a temporary solution. If you have an FTP. Go to the plugin files. find folder modules > info-list > includes > frontend.css.php and then go to line 379 – 381. The image sizes are not integers. I used this code: if ( (null !== intval($img_size[0]) ) && ( null !== intval($img_size[1]) ) && (0 !== intval($img_size[0]) )) : $actual_height = ( intval($settings->icon_image_size) * intval($img_size[1] )) / intval($img_size[0]);
Hello @hmeatball , Thank you for sharing your experience here and glad to know that it worked for you. Hope this helps to @christianamplo and others too 🙂
I was having the same issue after upgrading PHP on my VPS, and @hmeatball ‘s solution worked initially, but then as I activated other plugins, WordPress would crash again. What ended up working for me was turning on wp debug mode in wp-config, which triggered WordPress to display a message on my site that the memory allotment had been exceeded. Turns out PHP upgrades reset PHP settings in cPanel. I increased the PHP limit and boom, all my WordPress websites affected by this issue were displaying flawlessly again and I just reset all plugin setups in phpMyAdmin.
Hi @youceffk , Thank you for your feedback! We greatly appreciate it. We’re glad to hear that the solutions provided have been helpful in resolving similar issues for other users. If you have any more questions or need further assistance, feel free to ask. We’re here to help! 🙂 This reply was modified 2 years, 12 months ago by Ankush Thakare .
Hi @christianamplo , Thank you for your kind patience with this and sorry for the delay in replying you here. About your reported issue : WordPress themselves recommends running PHP 7.4 as a minimum. For more details, kindly go through this link: https://wpastra.com/guides-and-tutorials/changing-wordpress-php-version/ Hope this helps! Thank you, Umar
I found a temporary solution. If you have an FTP. Go to the plugin files. find folder modules > info-list > includes > frontend.css.php and then go to line 379 – 381. The image sizes are not integers. I used this code: if ( (null !== intval($img_size[0]) ) && ( null !== intval($img_size[1]) ) && (0 !== intval($img_size[0]) )) : $actual_height = ( intval($settings->icon_image_size) * intval($img_size[1] )) / intval($img_size[0]);
Hello @hmeatball , Thank you for sharing your experience here and glad to know that it worked for you. Hope this helps to @christianamplo and others too 🙂
I was having the same issue after upgrading PHP on my VPS, and @hmeatball ‘s solution worked initially, but then as I activated other plugins, WordPress would crash again. What ended up working for me was turning on wp debug mode in wp-config, which triggered WordPress to display a message on my site that the memory allotment had been exceeded. Turns out PHP upgrades reset PHP settings in cPanel. I increased the PHP limit and boom, all my WordPress websites affected by this issue were displaying flawlessly again and I just reset all plugin setups in phpMyAdmin.
Hi @youceffk , Thank you for your feedback! We greatly appreciate it. We’re glad to hear that the solutions provided have been helpful in resolving similar issues for other users. If you have any more questions or need further assistance, feel free to ask. We’re here to help! 🙂 This reply was modified 2 years, 12 months ago by Ankush Thakare .