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Two quantity input at the checkout page

Better Usability for WooCommerce · support · 2020-08-14T04:32:00+00:00

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ahmedgubr resolved
Hi there, After the last update, I found two quantity input displaying at the shop page. Thanks in advance for your reply. Hello Sir, Sorry i can’t reproduce it in Storefront theme. You can try to deactivate the option (if it’s enabled): [x] Allow to change quantity on checkout page [ ] Show -/+ buttons around item quantity If didn’t solve can you please inform me the theme you’re using, or if it’s premium, provide-me some way to reproduce or wp-admin access? You can send it privately to moiseh [at] gmail [dot] com Regards Hi Moiseh, Thanks first for your reply. The options are disabled already. I’m using flatsome theme. I’ve sent you admin access to a staging website to this email. Hi I have a similar issue as well. I am using Flatsome theme too. After updating, with the “Allow to change product quantity on shop page” enabled, the add to cart button and quantity selector shows up twice on my shop page. Is there any way to fix this? @botart hello, sorry i can’t reproduce the issue in my flatsome theme with the option enabled. if possible please send me the link of the shop here or to moiseh [at] gmail [dot] com @ahmedgubr in my flatsome only the original buttons was showing, AFAIK the free version don’t have this option to add the +/- buttons in checkout so i don’t know the reason This reply was modified 5 years, 9 months ago by moiseh . Thanks to @ahmedgubr staging site I’ve reproduced the issue and hopefully it was fixed in new update. Hi Moiseh, Thanks for the update

Comments

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moiseh 2020-08-15T11:50:00+00:00

Hello Sir, Sorry i can’t reproduce it in Storefront theme. You can try to deactivate the option (if it’s enabled): [x] Allow to change quantity on checkout page [ ] Show -/+ buttons around item quantity If didn’t solve can you please inform me the theme you’re using, or if it’s premium, provide-me some way to reproduce or wp-admin access? You can send it privately to moiseh [at] gmail [dot] com Regards

ahmedgubr 2020-08-17T00:21:00+00:00

Hi Moiseh, Thanks first for your reply. The options are disabled already. I’m using flatsome theme. I’ve sent you admin access to a staging website to this email.

botart 2020-08-18T13:53:00+00:00

Hi I have a similar issue as well. I am using Flatsome theme too. After updating, with the “Allow to change product quantity on shop page” enabled, the add to cart button and quantity selector shows up twice on my shop page. Is there any way to fix this?

moiseh 2020-08-18T23:12:00+00:00

@botart hello, sorry i can’t reproduce the issue in my flatsome theme with the option enabled. if possible please send me the link of the shop here or to moiseh [at] gmail [dot] com @ahmedgubr in my flatsome only the original buttons was showing, AFAIK the free version don’t have this option to add the +/- buttons in checkout so i don’t know the reason This reply was modified 5 years, 9 months ago by moiseh .

moiseh 2020-08-19T21:43:00+00:00

Thanks to @ahmedgubr staging site I’ve reproduced the issue and hopefully it was fixed in new update.

ahmedgubr 2020-08-20T01:47:00+00:00

Hi Moiseh, Thanks for the update