Conversation
supportHi I love this plugin which is great but in the checkout summary area the end of the selected options is truncated – this particular product has lots of customisation options as well as gift packaging options. All of the options show in the basket when clicking show more but this only partially works in the checkout summary section. Is there some CSS or something I can add so that the checkout shows all of the selected addons? I am currently testing on a local server so can’t post a link to a page unfortunately
Hi, I’ve checked in my local environment, all custom fields is showing when I click “more”. As you’re working on local server, Would you please share some screenshots with me? It will help me to understand the issue more accurately. Thank you so much for the kind word and glad to hear you’re loving our plugin.
Hi no problem they’re here: https://imgur.com/a/Xn5P7Uo
Hi there, Thanks for sharing the screenshot but it’s working fine in my checkout page summary. It seems there is a conflict issue on your end. How to check for a plugin conflict: 1. **Deactivate all plugins** except WooCommerce and our plugin. 2. **Check if the issue is resolved.** If it is, one of the deactivated plugins is causing the conflict. 3. **Reactivate each plugin one by one**, checking the site after each activation to see if the issue reappears. 4. When the issue comes back, you’ve found the conflicting plugin. Moreover, you can change the theme to the default Twenty-four theme to check if it’s related to the theme. Also, would you please follow the third step: Read ? It will help us to solve your issue quickly.
I have cured the checkout display problem – it was down to a code snippet for displaying the product image – replaced with a different snippet. It also appears that if you want to display an image in the checkout larger than 36px the problem reappears The display problem is still evident in the mini cart but I am still working through plugins so will update when finished
Great to hear the checkout issue is sorted! The 36px image size tip is helpful. Mini cart layouts can be tricky — let me know once you’re done testing, happy to help further if needed.
I’m still trying to sort the mini cart out but I’ve noticed another problem with the archive/category page which I hadn’t noticed before All of my “Buy Now” and even “Sold Out” buttons now show Select Options. Can this be changed back? I don’t want customers clicking on products only to find they are sold out and as the options are all optional they shouldn’t be forced to visit the product page to add a product to the basket. I can also prompt them about optional extras before they checkout
Hi, I’ve checked in my local environment, all custom fields is showing when I click “more”. As you’re working on local server, Would you please share some screenshots with me? It will help me to understand the issue more accurately. Thank you so much for the kind word and glad to hear you’re loving our plugin.
Hi no problem they’re here: https://imgur.com/a/Xn5P7Uo
Hi there, Thanks for sharing the screenshot but it’s working fine in my checkout page summary. It seems there is a conflict issue on your end. How to check for a plugin conflict: 1. **Deactivate all plugins** except WooCommerce and our plugin. 2. **Check if the issue is resolved.** If it is, one of the deactivated plugins is causing the conflict. 3. **Reactivate each plugin one by one**, checking the site after each activation to see if the issue reappears. 4. When the issue comes back, you’ve found the conflicting plugin. Moreover, you can change the theme to the default Twenty-four theme to check if it’s related to the theme. Also, would you please follow the third step: Read ? It will help us to solve your issue quickly.
I have cured the checkout display problem – it was down to a code snippet for displaying the product image – replaced with a different snippet. It also appears that if you want to display an image in the checkout larger than 36px the problem reappears The display problem is still evident in the mini cart but I am still working through plugins so will update when finished
Great to hear the checkout issue is sorted! The 36px image size tip is helpful. Mini cart layouts can be tricky — let me know once you’re done testing, happy to help further if needed.
I’m still trying to sort the mini cart out but I’ve noticed another problem with the archive/category page which I hadn’t noticed before All of my “Buy Now” and even “Sold Out” buttons now show Select Options. Can this be changed back? I don’t want customers clicking on products only to find they are sold out and as the options are all optional they shouldn’t be forced to visit the product page to add a product to the basket. I can also prompt them about optional extras before they checkout