Source evidence

Tooltips Don’t Close Automatically on Mobile Devices

Tipso · support · 2017-05-18T23:32:00+00:00

Tipso plugin evidence original source source API

complaintsentiment

mediumseverity

0.8relevance

2replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

6 / 22 rows with source links

27.3% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

16 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

ebiznyc unresolved

Is there any way to automatically close the tooltip on mobile devices after a certain number of milliseconds? Presently, the tooltip is activated by clicking the underlined text and deactivated by clicking it a second time. Unfortunately, mobile users would have to figure that out by trial and error. If it doesn’t occur to the user to click the underlined text a second time, the tooltip remains open and obstructs the user’s view of the surrounding text. This topic was modified 9 years ago by ebiznyc . Did you ever find a solution to this? I’m having the same problem on iPhones. thanks. Unfortunately, not. This plugin doesn’t appear to be actively supported here. There hasn’t been a response to a question posted in this forum in over 2 years. This reply was modified 8 years, 11 months ago by ebiznyc .

Commercial Context

Opportunity

agency visual QA and update safety

Shortcode visual QA and update safety for preventing client-site regressions before updates or edits go live

Buyer: site builders and agencies

Wedge: detect shortcode layout regressions, widget breakage, and client-visible update issues

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Tooltips Don’t Close Automatically on Mobile Devices: users show bugs, support pain that may indicate a product gap.

Evidence quote: Presently, the tooltip is activated by clicking the underlined text and deactivated by clicking it a second time.

Affected feature: bugs

bugs support support value

Plugin

API

Tipso

100 active installs · 5.6K downloads · rating 100.0

mobile responsive shortcode tinymce tooltip

Comments

2 shown

einstein101 2017-06-16T18:09:00+00:00

Did you ever find a solution to this? I’m having the same problem on iPhones. thanks.

ebiznyc 2017-06-19T15:21:00+00:00

Unfortunately, not. This plugin doesn’t appear to be actively supported here. There hasn’t been a response to a question posted in this forum in over 2 years. This reply was modified 8 years, 11 months ago by ebiznyc .