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supportHi, i have added tip option on checkout page via shortcode it is showing but tip is not updating in order amount. The page I need help with: [ log in to see the link]
Hi @vecteza , Thanks for reaching out to us here. We are just back from our long holiday. I checked your site. Indeed, the tip value was being loaded infinitely. There seems to be a conflict there. I will report to our developers so that they can check our plugin further with the latest version of WooCommerce and WordPress. If you find a new update, please do and clear the caches before checking again. This might take some days since we are processing the pending requests and reports before our long holiday first. Best regards.
Hi, theme developer tells us that woocommerce hooks are missing from checkout page that’s why tip is not updating, please let us know which hooks are required we will add them manually
Hi @vecteza , We do not have any technical support agent available to help you with that on this forum, unfortunately. Maybe you can reach out to our developers on our Support Forum https://wpc.ticksy.com/ to get further help on this. Kindly note that this is an issue caused by external conflict with our plugin ( the themes lacks some hooks, which can work properly if you use any of our WPC themes). Best regards.
Hi @vecteza , Thanks for reaching out to us here. We are just back from our long holiday. I checked your site. Indeed, the tip value was being loaded infinitely. There seems to be a conflict there. I will report to our developers so that they can check our plugin further with the latest version of WooCommerce and WordPress. If you find a new update, please do and clear the caches before checking again. This might take some days since we are processing the pending requests and reports before our long holiday first. Best regards.
Hi, theme developer tells us that woocommerce hooks are missing from checkout page that’s why tip is not updating, please let us know which hooks are required we will add them manually
Hi @vecteza , We do not have any technical support agent available to help you with that on this forum, unfortunately. Maybe you can reach out to our developers on our Support Forum https://wpc.ticksy.com/ to get further help on this. Kindly note that this is an issue caused by external conflict with our plugin ( the themes lacks some hooks, which can work properly if you use any of our WPC themes). Best regards.