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Source evidence

Themes doesn’t apply

Organization chart · support · 2024-07-22T06:14:00+00:00

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Conversation

support
cauv resolved
Hi, I have a problem with the themes in chart items. I would like to separate them into two groups: one should have a green background and the other a white background. As you can see in the screenshot and video, I set up a new theme and used it on one of the chart items, but its background is still the same and I cannot see any changes. Could you please guide me on how to make it work? https://paste.pics/0f6673a623db5d35c31f0fd2ebca1ca6 Hi @cauv . Have you cleared your website and browser caches? Also, can you share the link to the chart page? Thanks. Yes, I deleted the cache. I can see these styles applied, where I can see background-color: white. Even when I use theme with green bg – https://paste.pics/7d0c4f09d5534828e85183583f2a25ff It look like there is no theme included in css at all. Unfortunatelly, I cannot provide you URL because site is locked by user account. Hi @cauv . Which version of our plugin are you using? Thanks.

Comments

3 shown
wpdevart 2024-07-22T07:03:00+00:00

Hi @cauv . Have you cleared your website and browser caches? Also, can you share the link to the chart page? Thanks.

cauv 2024-07-22T08:38:00+00:00

Yes, I deleted the cache. I can see these styles applied, where I can see background-color: white. Even when I use theme with green bg – https://paste.pics/7d0c4f09d5534828e85183583f2a25ff It look like there is no theme included in css at all. Unfortunatelly, I cannot provide you URL because site is locked by user account.

wpdevart 2024-07-23T08:25:00+00:00

Hi @cauv . Which version of our plugin are you using? Thanks.