Source evidence

The plugin is great…

Kustom Checkout for WooCommerce · review · 2021-09-10T08:08:00+00:00

Kustom Checkout for WooCommerce plugin evidence original source source API

praisesentiment

mediumseverity

0.55relevance

3replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

2 / 28 rows with source links

7.1% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

26 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

review · 5 stars

Ely unresolved

…But Klarna isn’t. They have problems in their end and it took over an hour before the merchant support would admit they had no idea what the problem is and reluctantly delegated my issue to their technical support. Shameful display. This plugin works as intended and has very clear instructions, I only wish I could’ve used it. Keep up the good work Krokedil! Hi, Sorry to hear this but I’m glad you like the plugin. Have you gotten the correct help now? Get in touch with us if there is anything we can help out with. Cheers Andreas Hey Andreas, sorry for a late reply. Klarna elevated the support eventually and we could get the proper API connection sorted. This plugin still works like a charm and the online store has been up and running successfully for a couple of months now. Great job again guys! Hi @elysion Great news! Good luck with the site. Andreas

Commercial Context

Opportunity

checkout and revenue assurance

Checkout revenue assurance for protecting checkout revenue and order operations

Buyer: store owners and WooCommerce agencies

Wedge: monitor checkout failures, handoffs, and revenue-impacting exceptions

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: The plugin is great…: users show bugs, support pain that may indicate a product gap.

Evidence quote: The plugin is great… …But Klarna isn’t.

Affected feature: api

bugs support reliable support

Plugin

API

Kustom Checkout for WooCommerce

10.0K active installs · 1.5M downloads · rating 70.0

checkout e-commerce ecommerce klarna woocommerce

Comments

3 shown

Andreas – Krokedil 2021-09-10T08:43:00+00:00

Hi, Sorry to hear this but I’m glad you like the plugin. Have you gotten the correct help now? Get in touch with us if there is anything we can help out with. Cheers Andreas

Ely 2021-12-19T11:52:00+00:00

Hey Andreas, sorry for a late reply. Klarna elevated the support eventually and we could get the proper API connection sorted. This plugin still works like a charm and the online store has been up and running successfully for a couple of months now. Great job again guys!

Andreas – Krokedil 2021-12-20T09:47:00+00:00

Hi @elysion Great news! Good luck with the site. Andreas