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Source evidence

Text strings not saved

Review & Product Review by Review Builder · support · 2017-04-08T16:00:00+00:00

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Harm10 resolved
Using version 2.0.7 Text strings for Comment placeholder: Load more button: are not saved when set. btw file sgCommentHelper.js stills contains some untranslated strings like ‘show all’. Also there is ‘hide’. Dear User, We’re sorry for the inconvenience! The problem will be fixed in our upcoming update! But if this is urgent, please, contact us and we’ll fix the problem for you. Best regards, Sygnoos Team. Hi @harm10 , Thank you for reporting the issue. We have fixed the localization issue in version 2.0.8. Thank you for using our Review Builder plugin. We will greatly appreciate if you can leave us a review. Best Regards, Review Builder Team. I just installed version 2.0.8 Saving the new fields now works OK. But I now get a script error avatarHTML is not defined! So the reviews are no longer working! BTW sgCommentHelper.js still contains untranslated strings: ‘no more comments’ ‘show all’ 3 times Could these please be updated? Dear User, We’re sorry for such an inconvenience! We had missed that part! In the newly updated version of our plugin the problem is resolved. Best regards, Review Builder Team. I have installed the new version and most problems are gone! So thanks for that. Just one tiny see over in line 47 of sgCommentHelper.js there is still the fixed text of ‘no more comments’. I think this part of the code is used for an empty review? Dear User, That part of the code is included in the PRO version of our plugin and we have already updated it. It will be soon fixed in the Free version, too! We haven’t done it here yet not to update the plugin so frequently and confuse our users. We’ll be very thankful if you leave some good review for us! This is very important for the development of our plugin! Best regards, Sygnoos Team. I have reopened this report as some untranslated strings are there again! In sgCommentHelper.js the fixed string “show all” is there again. Did some change get lost in a later released version? Hi, We’ve fixed this issue in the latest version, please update. I’m sorry for the inconvenience, it seems that the change got lost on the previous version. I installed the new version and the problem is again solved!

Comments

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Popup Builder Team 2017-04-10T08:04:00+00:00

Dear User, We’re sorry for the inconvenience! The problem will be fixed in our upcoming update! But if this is urgent, please, contact us and we’ll fix the problem for you. Best regards, Sygnoos Team.

Sygnoos 2017-04-13T13:28:00+00:00

Hi @harm10 , Thank you for reporting the issue. We have fixed the localization issue in version 2.0.8. Thank you for using our Review Builder plugin. We will greatly appreciate if you can leave us a review. Best Regards, Review Builder Team.

Harm10 2017-04-14T08:35:00+00:00

I just installed version 2.0.8 Saving the new fields now works OK. But I now get a script error avatarHTML is not defined! So the reviews are no longer working! BTW sgCommentHelper.js still contains untranslated strings: ‘no more comments’ ‘show all’ 3 times Could these please be updated?

Popup Builder Team 2017-04-14T13:28:00+00:00

Dear User, We’re sorry for such an inconvenience! We had missed that part! In the newly updated version of our plugin the problem is resolved. Best regards, Review Builder Team.

Harm10 2017-04-17T12:10:00+00:00

I have installed the new version and most problems are gone! So thanks for that. Just one tiny see over in line 47 of sgCommentHelper.js there is still the fixed text of ‘no more comments’. I think this part of the code is used for an empty review?

Popup Builder Team 2017-04-17T13:20:00+00:00

Dear User, That part of the code is included in the PRO version of our plugin and we have already updated it. It will be soon fixed in the Free version, too! We haven’t done it here yet not to update the plugin so frequently and confuse our users. We’ll be very thankful if you leave some good review for us! This is very important for the development of our plugin! Best regards, Sygnoos Team.

Harm10 2017-05-25T08:46:00+00:00

I have reopened this report as some untranslated strings are there again! In sgCommentHelper.js the fixed string “show all” is there again. Did some change get lost in a later released version?

Sygnoos 2017-05-26T17:22:00+00:00

Hi, We’ve fixed this issue in the latest version, please update. I’m sorry for the inconvenience, it seems that the change got lost on the previous version.

Harm10 2017-05-27T09:07:00+00:00

I installed the new version and the problem is again solved!