Source evidence

Testing w/Multiple Browsers- no variant shown

Nelio A/B Testing – AB Tests and Heatmaps for Better Conversion Optimization · support · 2025-09-25T22:03:00+00:00

Nelio A/B Testing – AB Tests and Heatmaps for Better Conversion Optimization plugin evidence original source source API

complaintsentiment

mediumseverity

0.87relevance

1replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

3 / 28 rows with source links

10.7% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

25 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

ralphw unresolved

Hello! I’m testing this plug-in with: Firefox, Chrome, Opera, Vivaldi, and Brave. I wanted to see how well it works, hoping that approx 50% of the time it would show each of the possibilities (Variant A or Variant B). I used incognito tabs/windows, opening multiple instances in all browsers. Mostly the A variant shows, and regardless of which variant is initially displayed in a given browser, it shows the same variation despite additional incognito tabs being opened and tested in the same browser. I’ve deleted all cookies several times as well in each browser, even though incognito windows shouldn’t accept cookies, and each fresh incognito page should show, on average, each variant 50% of the time, but it doesn’t. The site is built using the Kadence theme, and I am not using any caching plugins. Thoughts? The page I need help with: [ log in to see the link] I just tried this out and the plugin worked as expected. I’ve been randomly assigned variant B when I accessed the tested page and I’ve then been redirected to a Thank You Page (I guess the test is not properly setup?). What am I missing? If you want us to take a closer look at your setup, please send us an email to support at nelio software dot com and we’ll be happy to assist.

Commercial Context

Opportunity

onsite conversion and engagement operations

A B Testing conversion widget assurance for turning onsite engagement widgets into measurable leads, trust, and conversions

Buyer: marketing teams, agencies, publishers, and ecommerce operators

Wedge: audit a b testing display rules, lead capture, trust signals, and campaign attribution

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Testing w/Multiple Browsers- no variant shown: users show compatibility, missing feature, support pain that may indicate a product gap.

Evidence quote: I wanted to see how well it works, hoping that approx 50% of the time it would show each of the possibilities (Variant A or Variant B).

Affected feature: email

compatibility missing feature support setup

Plugin

API

Nelio A/B Testing – AB Tests and Heatmaps for Better Conversion Optimization

5.0K active installs · 407.1K downloads · rating 96.0

a b testing conversion optimization cro heatmap multivariate test

Comments

1 shown

David Aguilera 2025-09-26T06:28:00+00:00

I just tried this out and the plugin worked as expected. I’ve been randomly assigned variant B when I accessed the tested page and I’ve then been redirected to a Thank You Page (I guess the test is not properly setup?). What am I missing? If you want us to take a closer look at your setup, please send us an email to support at nelio software dot com and we’ll be happy to assist.