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supportHi, The website where I run MainWP is on a shared server and I have 5 website on that server. When I click the sync data button the server crashes. All 5 of my website go down. It takes about 5 minute for the server to recover and everything runs back as normal. I’ve got 12 website connected. Any idea why this is happening? Jurgen
Hey @jurgenmo There’s no known bug in MainWP that would directly crash your server after performing a sync or doing any other function. It sounds like syncing is maxing out your shared server resources. Please check this page to make sure your server meets the recommended requirements: https://mainwp.com/kb/mainwp-system-requirements/ If the issue persists, open a ticket so we can look into it: https://mainwp.com/my-account/get-support/
Hey @jurgenmo It’s been some time since we heard back from you. I’ll assume that the issue has been fixed and mark the thread as resolved. If you have any further questions, please start a new thread.
The Issue wasn’t resolved. I re-installed the complete website and now everything runs smooth
Hey @jurgenmo There’s no known bug in MainWP that would directly crash your server after performing a sync or doing any other function. It sounds like syncing is maxing out your shared server resources. Please check this page to make sure your server meets the recommended requirements: https://mainwp.com/kb/mainwp-system-requirements/ If the issue persists, open a ticket so we can look into it: https://mainwp.com/my-account/get-support/
Hey @jurgenmo It’s been some time since we heard back from you. I’ll assume that the issue has been fixed and mark the thread as resolved. If you have any further questions, please start a new thread.
The Issue wasn’t resolved. I re-installed the complete website and now everything runs smooth