Conversation
review · 1 starsI bought the premium version of Awesome Header last week and have had one reply total from the developers. And it does not appear to work with at least three of my themes despite my following the detailed video as well as text installation instructions. It looks fine in the module preview itself but won’t show up on my site at all. And I’ve added the necessary code as well to no avail. I recommend that anyone seeking to purchase this plugin contact the developers and ask them whether the theme they are using is compatible with it prior to spending any money on it. I’ve basically given up on it and have moved on.
Hi I’m sorry, been very busy lately, and totally forgot about your comment. It doesn’t make any sense to rate free plugin one star because you have issues with premium one. Free plugin is only sticky header and works immediately after activation. While premium one you should put code to your theme if you want full header too – code is: <?php awesomeheader(); ?> Did you put it?
Would any of the moderators delete this thread as it is about the premium version of the plugin, not the one here on WordPress.org. Thank you.
Then you should remove all references to your pro version that you’ve written on WordPress.org. Edit: Including in the plugin itself.
How? I don’t see any way to remove this set of comments.
@mweber54 You can click on “Add your own review” green link and edit your review. Thanks for trying to undo any wrongdoing, I really appreciate it. It’s difficult to develop and support free plugins and people sometimes miss that. @andrew This is the official policy of WordPress.org? If developers have references to paid versions, then it’s OK for people to use WordPress.org support forums for the pro versions?
Let’s step back a moment. You wrote that this review regarding your premium version should not be on WordPress.org: Would any of the moderators delete this thread as it is about the premium version of the plugin, not the one here on WordPress.org. If you stress that commercial-ware should not be discussed on WordPress.org then why on your plugin page (on WordPress.org) are you advertising your commercial product? Yes it is the general “policy” to accept commercial reviews on plugins and themes because so many authors use their WordPress.org page, or distributed theme/ plugin to advertise their commercial products. It is not a moderator’s job to clear up the mess that is then created when users confuse the free and commercial versions.
This does not mean you can support your commercial products on WordPress.org. This is a conundrum that plugin and theme authors have introduced.
Thanks for the clarification, Andrew.
Three sentences about the availability of a Pro version is hardly advertising a paid version. Especially when in the context of discussing features (or limits) of the offered free version. You can’t have it both ways. If you’re going to allow these comments then you should allow the authors to sell the plugin here too regardless. Don’t want to do that? Then no comments about the version for sale. Sounds pretty straight forward to me.
You can’t have it both ways. If you’re going to allow these comments then you should allow the authors to sell the plugin here too regardless That is exactly my point. The author is allowed to sell or discuss their pro version on WordPress.org , but the author is saying to remove this particular discussion because a user discussed the commercial version in a negative way. Exactly right, you cannot have your cake and eat it.
@jeffrey it’s OK, thanks for trying. Glad you find the plugin useful. @andrew I agree, but this discussion has nothing to do with either this WordPress plugin or WordPress (if you can just read what’s written in italics in the edited review by @mweber54 ).
Hi I’m sorry, been very busy lately, and totally forgot about your comment. It doesn’t make any sense to rate free plugin one star because you have issues with premium one. Free plugin is only sticky header and works immediately after activation. While premium one you should put code to your theme if you want full header too – code is: <?php awesomeheader(); ?> Did you put it?
Would any of the moderators delete this thread as it is about the premium version of the plugin, not the one here on WordPress.org. Thank you.
Then you should remove all references to your pro version that you’ve written on WordPress.org. Edit: Including in the plugin itself.
How? I don’t see any way to remove this set of comments.
@mweber54 You can click on “Add your own review” green link and edit your review. Thanks for trying to undo any wrongdoing, I really appreciate it. It’s difficult to develop and support free plugins and people sometimes miss that. @andrew This is the official policy of WordPress.org? If developers have references to paid versions, then it’s OK for people to use WordPress.org support forums for the pro versions?
Let’s step back a moment. You wrote that this review regarding your premium version should not be on WordPress.org: Would any of the moderators delete this thread as it is about the premium version of the plugin, not the one here on WordPress.org. If you stress that commercial-ware should not be discussed on WordPress.org then why on your plugin page (on WordPress.org) are you advertising your commercial product? Yes it is the general “policy” to accept commercial reviews on plugins and themes because so many authors use their WordPress.org page, or distributed theme/ plugin to advertise their commercial products. It is not a moderator’s job to clear up the mess that is then created when users confuse the free and commercial versions.
This does not mean you can support your commercial products on WordPress.org. This is a conundrum that plugin and theme authors have introduced.
Thanks for the clarification, Andrew.
Three sentences about the availability of a Pro version is hardly advertising a paid version. Especially when in the context of discussing features (or limits) of the offered free version. You can’t have it both ways. If you’re going to allow these comments then you should allow the authors to sell the plugin here too regardless. Don’t want to do that? Then no comments about the version for sale. Sounds pretty straight forward to me.
You can’t have it both ways. If you’re going to allow these comments then you should allow the authors to sell the plugin here too regardless That is exactly my point. The author is allowed to sell or discuss their pro version on WordPress.org , but the author is saying to remove this particular discussion because a user discussed the commercial version in a negative way. Exactly right, you cannot have your cake and eat it.
@jeffrey it’s OK, thanks for trying. Glad you find the plugin useful. @andrew I agree, but this discussion has nothing to do with either this WordPress plugin or WordPress (if you can just read what’s written in italics in the edited review by @mweber54 ).