Source evidence

support not replying for refund

NotifSMS – SMS Notifications OTP & 2FA for WordPress & WooCommerce · review · 2022-11-10T07:46:00+00:00

NotifSMS – SMS Notifications OTP & 2FA for WordPress & WooCommerce plugin evidence original source source API

complaintsentiment

highseverity

0.9relevance

2replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

4 / 23 rows with source links

17.4% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

19 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

review

hamadgill unresolved

I bought an addon but it didn’t have the features I wanted, the site says 100% money back no questions asked, but they have not replied after almost 2 weeks. You bought the premium addon and this one is totally free.they are not the same. Anyway.I am sorry for any inconvinience. Could you please send your email to support @ wpsms io .remove spaces. You bought the premium addon and this one is totally free.they are not the same. Anyway.I am sorry for any inconvinience. No, they are not the same but you do upsell in the plugin and in the plugin page so this review is 100% valid. Do not report it again. I am closing this review to new comments. For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales or refund topics as well. As the developer is aware, commercial products are not supported in these forums . I am sure they will have no problem supporting you there.

Commercial Context

Opportunity

lead capture reliability

SMS lead-capture reliability for protecting form submissions and lead routing

Buyer: marketing teams, agencies, and lead-generation site owners

Wedge: monitor SMS submissions, notification delivery, spam, and CRM handoffs

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: support not replying for refund: users show missing feature, support pain that may indicate a product gap.

Evidence quote: support not replying for refund I bought an addon but it didn’t have the features I wanted, the site says 100% money back no questions asked, but they have not replied after almost 2 weeks.

Affected feature: email

missing feature support support value

Plugin

API

NotifSMS – SMS Notifications OTP & 2FA for WordPress & WooCommerce

2.0K active installs · 197.2K downloads · rating 68.0

notifications sms sms plugin twilio woocommerce sms

Comments

2 shown

spartac 2022-11-10T10:19:00+00:00

You bought the premium addon and this one is totally free.they are not the same. Anyway.I am sorry for any inconvinience. Could you please send your email to support @ wpsms io .remove spaces.

Jan Dembowski 2022-11-10T11:43:00+00:00

You bought the premium addon and this one is totally free.they are not the same. Anyway.I am sorry for any inconvinience. No, they are not the same but you do upsell in the plugin and in the plugin page so this review is 100% valid. Do not report it again. I am closing this review to new comments. For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales or refund topics as well. As the developer is aware, commercial products are not supported in these forums . I am sure they will have no problem supporting you there.