Source evidence

Support for password protect

BugHerd · support · 2020-12-10T17:34:00+00:00

BugHerd plugin evidence original source source API

mixedsentiment

mediumseverity

0.84relevance

4replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

3 / 28 rows with source links

10.7% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

25 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

Rodrigo Arias resolved

Hi, I tried the latest version and it looks really good, but I can’t use it as long as it doesn’t support HTTP basic authentication. Is it possible to add this option for developing sites as it is a common practice? Thank you +1 Hi Rodrigo & pma4life, Thanks for getting in touch. You can enable basic authentication on your BugHerd project in the project settings. This article talks through how to do that. https://support.bugherd.com/hc/en-us/articles/360001589935-How-to-verify-you-ve-installed-the-BugHerd-Javascript-correctly-if-your-site-is-behind-Basic-Authentication Hope that answers your question, if not just let me know. Happy to help futher. 🙂 Cheers, BugHerd Team Thanks for the reply. It seems that I am in a particular case, because I am using two different features: I am using different hostnames (development, staging, production) and those have password protect, which in the case of WP Engine cannot be the same. This reply was modified 5 years, 4 months ago by Rodrigo Arias . Hi Rodrigo, Ah ok. One option is you could setup 3 seperate BugHerd projects (1 for each environment). That way you could have 3 basic auths. It’s a little bit of a pain because, well, 3 projects instead of 1, but it would get around the issue for you. Cheers.

Commercial Context

Opportunity

lead capture reliability

Website Feedback lead-capture reliability for protecting form submissions and lead routing

Buyer: marketing teams, agencies, and lead-generation site owners

Wedge: monitor website feedback submissions, notification delivery, spam, and CRM handoffs

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Support for password protect: users show bugs, missing feature, support pain that may indicate a product gap.

Evidence quote: Support for password protect Hi, I tried the latest version and it looks really good, but I can’t use it as long as it doesn’t support HTTP basic authentication.

Affected feature: bugs

bugs missing feature support setup

Plugin

API

BugHerd

3.0K active installs · 62.0K downloads · rating 70.0

bug-tracking client feedback feedback visual feedback website feedback

Comments

4 shown

Chris 2021-01-18T21:27:00+00:00

BugHerd 2021-01-19T23:46:00+00:00

Hi Rodrigo & pma4life, Thanks for getting in touch. You can enable basic authentication on your BugHerd project in the project settings. This article talks through how to do that. https://support.bugherd.com/hc/en-us/articles/360001589935-How-to-verify-you-ve-installed-the-BugHerd-Javascript-correctly-if-your-site-is-behind-Basic-Authentication Hope that answers your question, if not just let me know. Happy to help futher. 🙂 Cheers, BugHerd Team

Rodrigo Arias 2021-01-19T23:53:00+00:00

Thanks for the reply. It seems that I am in a particular case, because I am using two different features: I am using different hostnames (development, staging, production) and those have password protect, which in the case of WP Engine cannot be the same. This reply was modified 5 years, 4 months ago by Rodrigo Arias .

BugHerd 2021-01-20T00:03:00+00:00

Hi Rodrigo, Ah ok. One option is you could setup 3 seperate BugHerd projects (1 for each environment). That way you could have 3 basic auths. It’s a little bit of a pain because, well, 3 projects instead of 1, but it would get around the issue for you. Cheers.