Source evidence

support does not respond

CodeKit – Custom Codes Editor · support · 2022-07-15T08:56:00+00:00

CodeKit – Custom Codes Editor plugin evidence original source source API

mixedsentiment

mediumseverity

0.73relevance

1replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

5 / 34 rows with source links

14.7% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

29 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

renom82 resolved

I have already submitted 2 support requests via the homepage. Both were unanswered. It’s about the email address renom82@gmail.com I have requested a refund. Do you want to sit it out now until the 7 day period is over for refunds? Hi @renom82 , so sorry for the problem we experienced with our support system. We recently started using this support form. If you don’t mind, can you please re-submit your issues here? I tried refunding on our system but it doesn’t allow me to do it at the moment. However, I could be able to extend your license one more year for free. Sorry again for your inconvenience.

Commercial Context

Opportunity

automation and reporting layer

AI reporting and automation assurance for turning WordPress activity into automated reporting and handoffs

Buyer: agencies, operators, and marketing teams

Wedge: verify AI tracking, report freshness, automation handoffs, and client-visible metrics

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: support does not respond: users show bugs, pricing, support pain that may indicate a product gap.

Evidence quote: support does not respond I have already submitted 2 support requests via the homepage.

Affected feature: email

bugs pricing support support

Plugin

API

CodeKit – Custom Codes Editor

4.0K active installs · 91.5K downloads · rating 96.0

ai codekit custom css custom scss custom-functions

Comments

1 shown

Bilal TAS 2022-11-08T20:45:00+00:00

Hi @renom82 , so sorry for the problem we experienced with our support system. We recently started using this support form. If you don’t mind, can you please re-submit your issues here? I tried refunding on our system but it doesn’t allow me to do it at the moment. However, I could be able to extend your license one more year for free. Sorry again for your inconvenience.