Conversation
supportWhat happened between versions 4.2.5 and 8.5.6? Besides growing from 550 to 5300 files. The update made our maps stop working – both on front-end and in the CMS. How can I convert old maps to the new format?
Hi @siteimpulse – thing is that the free version was suspended by moderators for some time, while the full version was developed all the time and the engine was rewritten in the meantime to a much more powerful solution. Now the team re-started the free version which, unfortunately, may cause some update issues, but it definitely makes sense to upgrade.
thing is that the free version was suspended by moderators for some time No, that’s not quite correct. Forum moderators cannot and do not delist or suspend plugins. No moderator can do that. The Plugins Team can and when they do that’s always for good and valid reasons.
Forum moderators cannot and do not delist or suspend plugins. Indeed, I meant the Plugins Team, not the forum moderators of course, thanks for the correction. And yes, there were some security issues that have since been resolved. Thanks!
It was quite a long time (5 years?). Anyway – what about my question? How can I convert old maps to the new format?
@siteimpulse probably not 5, but yes, the free version was unavailable for a few years, so the engine advanced a lot since then through the full version’s continuous development. But I know that authors can help in manual migration of the old tables. The best/fastest way to get support in that would be to open the chat on https://mapsvg.com and send the authors a message, or use the support chat that is now embedded in the plugin.
We’re continuing the conversation on our support chat, so I’m marking this as “resolved”.
It should be said clearly that there is no easy way (or a tool) to import maps from the old version to the new one. And such process requires individual assistance.
Hi @oyatek Is everything OK on your side? You stopped answering on the support chat.
Hi @siteimpulse – thing is that the free version was suspended by moderators for some time, while the full version was developed all the time and the engine was rewritten in the meantime to a much more powerful solution. Now the team re-started the free version which, unfortunately, may cause some update issues, but it definitely makes sense to upgrade.
thing is that the free version was suspended by moderators for some time No, that’s not quite correct. Forum moderators cannot and do not delist or suspend plugins. No moderator can do that. The Plugins Team can and when they do that’s always for good and valid reasons.
Forum moderators cannot and do not delist or suspend plugins. Indeed, I meant the Plugins Team, not the forum moderators of course, thanks for the correction. And yes, there were some security issues that have since been resolved. Thanks!
It was quite a long time (5 years?). Anyway – what about my question? How can I convert old maps to the new format?
@siteimpulse probably not 5, but yes, the free version was unavailable for a few years, so the engine advanced a lot since then through the full version’s continuous development. But I know that authors can help in manual migration of the old tables. The best/fastest way to get support in that would be to open the chat on https://mapsvg.com and send the authors a message, or use the support chat that is now embedded in the plugin.
We’re continuing the conversation on our support chat, so I’m marking this as “resolved”.
It should be said clearly that there is no easy way (or a tool) to import maps from the old version to the new one. And such process requires individual assistance.
Hi @oyatek Is everything OK on your side? You stopped answering on the support chat.