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Subscription Cancellation Error and Refund Request

Vimeography: Vimeo Video Gallery WordPress Plugin · support · 2026-04-11T17:57:00+00:00

Vimeography: Vimeo Video Gallery WordPress Plugin plugin evidence original source source API
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support
graffig unresolved
As per @jamespostsil ’s post, I contacted you several weeks prior to my yearly renewal for your plugin. I have written via your support system repeatedly, with no response at all, and sent several screenshots of the ‘nonce’ error report that I received when trying to cancel both the main plugin and the Bridge Add-on. To make matters worse, today (11 April 2026), I have been charged another £29 for the Bridge add-on. I have paid yearly since 2017 for the plugin, and if it is no longer supported, why is the site still live and updates/promotions still offered, after taking my money today? Please could you respond to my support requests ASAP, and organise a refund? I would also like to know how to cancel/close my account. Any reply to this !!! Looks like I cannot even delete my banking details form my account page, in order that the same issue does not happen next year – shocking!!!

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graffig 2026-04-20T08:23:00+00:00

Any reply to this !!! Looks like I cannot even delete my banking details form my account page, in order that the same issue does not happen next year – shocking!!!