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Source evidence

Subscribers function doesn’t work

Include Klaviyo for Elementor pro · support · 2024-08-20T06:27:00+00:00

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Conversation

support
kenteush29 resolved
Hi there, I have nobody added in the subscribers. No matter what option is used, members or subscribers. Hi @kenteush29 thank you for using my plugin. This may be due to the list setting in your Klaviyo account. If you set the list to Double opt-in then new subscribers need to confirm their subscription before being added to the list. If you don’t want this – then just change the list to Single opt-in and try again. If you list is Single opt-in already, then please going to the backend of the form that you got the issue, open the klaviyo settings and activate the log (debug) setting. Try to submit the form, then navigate to the file “ debug.log ” inside the plugin folder ( yoursite-domain/wp-content/plugins/include-klaviyo-for-elementor-pro/ ) and sent me these info for further debug and support. Have a great day! Hi @kenteush29 i don’t hear form you for a while, so i assume that your problem have solved. If it’s not, please feel free to ask. Thank you!

Comments

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thongnguyenminh 2024-08-21T02:14:00+00:00

Hi @kenteush29 thank you for using my plugin. This may be due to the list setting in your Klaviyo account. If you set the list to Double opt-in then new subscribers need to confirm their subscription before being added to the list. If you don’t want this – then just change the list to Single opt-in and try again. If you list is Single opt-in already, then please going to the backend of the form that you got the issue, open the klaviyo settings and activate the log (debug) setting. Try to submit the form, then navigate to the file “ debug.log ” inside the plugin folder ( yoursite-domain/wp-content/plugins/include-klaviyo-for-elementor-pro/ ) and sent me these info for further debug and support. Have a great day!

thongnguyenminh 2024-08-30T01:59:00+00:00

Hi @kenteush29 i don’t hear form you for a while, so i assume that your problem have solved. If it’s not, please feel free to ask. Thank you!