Source evidence

Submit Failed

Multi Step Form · support · 2024-04-17T17:39:00+00:00

Multi Step Form plugin evidence original source source API

complaintsentiment

mediumseverity

0.92relevance

3replies

Evidence linked to opportunitycommercial context

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Conversation

support

ale8410 unresolved

I am facing issues with form submission where it fails when trying to submit the form. I have Elementor and its form works normally. Now with the multi step form, there is failure. One point to be noted is that when I’m logged into WordPress, multi ste works, but when I log off or go to an anonymous tab, when trying to send, the “Submit Failed” message appears. The page I need help with: [ log in to see the link] Hi, in the plugin tab you can find a troubleshooting tab. Please use that to control your mail config. if you can recieve from there the plugin should send as well. You can use tzhe plugin POST SMTP to have a better control of your mail config in WP. Hope that helps best regards, Mondula Team I have got the same error. When I am logged in, I can send a Multistep form, when I am not logged in, the message “submit failed” appears. In the troubleshooting tab the mail is sent. Regards, Jürgen Ok, I installed an SMTP plugin (WP Mail SMTP). Now I can send from the multi step form when I am not logged in.

Commercial Context

Opportunity

lead capture reliability

Forms lead-capture reliability for protecting form submissions and lead routing

Buyer: marketing teams, agencies, and lead-generation site owners

Wedge: monitor forms submissions, notification delivery, spam, and CRM handoffs

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Submit Failed: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence quote: Submit Failed I am facing issues with form submission where it fails when trying to submit the form.

Affected feature: form

bugs compatibility support setup

Plugin

API

Multi Step Form

9.0K active installs · 383.3K downloads · rating 86.0

forms multi multi-step multi-step form step

Comments

3 shown

mondula2016 2024-04-18T07:13:00+00:00

Hi, in the plugin tab you can find a troubleshooting tab. Please use that to control your mail config. if you can recieve from there the plugin should send as well. You can use tzhe plugin POST SMTP to have a better control of your mail config in WP. Hope that helps best regards, Mondula Team

koenigj 2024-09-20T08:35:00+00:00

I have got the same error. When I am logged in, I can send a Multistep form, when I am not logged in, the message “submit failed” appears. In the troubleshooting tab the mail is sent. Regards, Jürgen

koenigj 2024-10-07T11:01:00+00:00

Ok, I installed an SMTP plugin (WP Mail SMTP). Now I can send from the multi step form when I am not logged in.