Stops working randomly

Hi I have the latest version 1.3.0 and it stops working randomly. When it stops working, I have to go into the setting, adjust the limit, and save and it works until it stops working again. Not sure, but I think sometimes it stops working by simply going into the settings page. Can you please help! Below is the woocommerce system report ### WordPress Environment ### WordPress address (URL): https://m4c.bic-ar.org Site address (URL): https://m4c.bic-ar.org WC Version: 4.4.1 REST API Version: ✔ 1.0.15 WC Blocks Version: ✔ 3.1.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.4.0 Log Directory Writable: ✔ WP Version: 5.5.1 WP Multisite: – WP Memory Limit: 77 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.3.21 PHP Post Max Size: 6 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.64.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.7.30-log Max Upload Size: 64 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.4.1 WC Database Prefix: rmrmwyf29m Total Database Size: 32.48MB Database Data Size: 22.30MB Database Index Size: 10.18MB rmrmwyf29mwoocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB rmrmwyf29mwoocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB rmrmwyf29mwoocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB rmrmwyf29mwoocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB rmrmwyf29mwoocommerce_order_items: Data: 0.17MB + Index: 0.06MB + Engine InnoDB rmrmwyf29mwoocommerce_order_itemmeta: Data: 1.52MB + Index: 0.88MB + Engine InnoDB rmrmwyf29mwoocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB rmrmwyf29mwoocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB rmrmwyf29mwoocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB rmrmwyf29mwoocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB rmrmwyf29mwoocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB rmrmwyf29mwoocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB rmrmwyf29mwoocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB rmrmwyf29mwoocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB rmrmwyf29mactionscheduler_actions: Data: 2.44MB + Index: 1.52MB + Engine InnoDB rmrmwyf29mactionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB rmrmwyf29mactionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB rmrmwyf29mactionscheduler_logs: Data: 1.47MB + Index: 1.83MB + Engine InnoDB rmrmwyf29mblc_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB rmrmwyf29mblc_instances: Data: 0.02MB + Index: 0.05MB + Engine InnoDB rmrmwyf29mblc_links: Data: 0.05MB + Index: 0.06MB + Engine InnoDB rmrmwyf29mblc_synch: Data: 0.02MB + Index: 0.02MB + Engine InnoDB rmrmwyf29mcommentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB rmrmwyf29mcomments: Data: 0.48MB + Index: 0.39MB + Engine InnoDB rmrmwyf29mlinks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB rmrmwyf29mmailchimp_carts: Data: 0.23MB + Index: 0.00MB + Engine InnoDB rmrmwyf29mmailchimp_jobs: Data: 0.14MB + Index: 0.00MB + Engine InnoDB rmrmwyf29moptions: Data: 9.06MB + Index: 1.17MB + Engine InnoDB rmrmwyf29mpostmeta: Data: 2.44MB + Index: 1.94MB + Engine InnoDB rmrmwyf29mposts: Data: 0.47MB + Index: 0.13MB + Engine InnoDB rmrmwyf29mshortpixel_queue: Data: 0.02MB + Index: 0.09MB + Engine InnoDB rmrmwyf29mstatify: Data: 0.13MB + Index: 0.19MB + Engine InnoDB rmrmwyf29mtermmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB rmrmwyf29mterms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB rmrmwyf29mterm_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB rmrmwyf29mterm_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB rmrmwyf29musermeta: Data: 1.48MB + Index: 0.66MB + Engine InnoDB rmrmwyf29musers: Data: 0.05MB + Index: 0.05MB + Engine InnoDB rmrmwyf29muser_registration_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB rmrmwyf29mwa_confirmationlinks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB rmrmwyf29mwa_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB rmrmwyf29mwa_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB rmrmwyf29mwcj_track_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB rmrmwyf29mwcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB rmrmwyf29mwc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB rmrmwyf29mwc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB rmrmwyf29mwc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB rmrmwyf29mwc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB rmrmwyf29mwc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB rmrmwyf29mwc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB rmrmwyf29mwc_order_product_lookup: Data: 0.25MB + Index: 0.28MB + Engine InnoDB rmrmwyf29mwc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB rmrmwyf29mwc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB rmrmwyf29mwc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB rmrmwyf29mwc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB rmrmwyf29mwc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB rmrmwyf29mwc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB rmrmwyf29mwpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB rmrmwyf29mwpmm_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 139 custom_css: 1 customize_changeset: 3 elementor_library: 1 nav_menu_item: 22 page: 15 post: 4 product: 52 revision: 115 shop_coupon: 1 shop_order: 334 shop_order_refund: 2 user_registration: 1 wont_gyrix_templates: 1 wp_block: 1 wpcf7_contact_form: 1 wpforms: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (30) ### Antispam Bee: by pluginkollektiv – 2.9.2 BackWPup: by Inpsyde GmbH – 3.7.1 Broken Link Checker: by WPMU DEV – 1.11.14 Classic Editor: by WordPress Contributors – 1.6 Contact Form 7: by Takayuki Miyoshi – 5.2.2 Elementor: by Elementor.com – 3.0.5 Enable jQuery Migrate Helper: by The WordPress Team – 1.0.1 Facebook for WooCommerce: by Facebook – 2.0.1 – Installed version not tested with active version of WooCommerce 4.4.1 GTranslate: by Translate AI Multilingual Solutions – 2.8.59 Jetpack by WordPress.com: by Automattic – 8.9 Limit Login Attempts Reloaded: by WPChef – 2.15.1 Limit Orders for WooCommerce: by Nexcess – 1.3.0 – Installed version not tested with active version of WooCommerce 4.4.1 Mailchimp for WooCommerce: by Mailchimp – 2.4.5 One Click Order Re-Order: by CedCommerce – 1.1.5 Regenerate Thumbnails Advanced: by ShortPixel – 2.3.2 Site Offline: by Chandra Shekhar Sahu – 1.4.3 SMSAlert – WooCommerce: by Cozy Vision Technologies Pvt. Ltd. – 3.3.7 Statify: by pluginkollektiv – 1.8.0 TinyMCE Advanced: by Andrew Ozz – 5.5.0 UpdraftPlus – Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.16.28 User Registration: by WPEverest – 1.8.6 Woo Customize: by – 1.0.2 – Installed version not tested with active version of WooCommerce 4.4.1 Woo Order Note Templates: by Priyanka Bhave – Gyrix TechnoLabs – 1.3.4 – Installed version not tested with active version of WooCommerce 4.4.1 Booster for WooCommerce: by Pluggabl LLC – 5.2.1 – Installed version not tested with active version of WooCommerce 4.4.1 WooCommerce Max Quantity: by Isabel Castillo – 1.5.2 – Installed version not tested with active version of WooCommerce 4.4.1 WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.6.0 WooCommerce Services: by Automattic – 1.24.2 – Installed version not tested with active version of WooCommerce 4.4.1 WooCommerce: by Automattic – 4.4.1 WP Maintenance Mode: by Designmodo – 2.2.4 WPForms Lite: by WPForms – 1.6.2.2 ### Inactive Plugins (4) ### Akismet Anti-Spam: by Automattic – 4.1.6 Coming Soon Page, Under Construction & Maintenance Mode by SeedProd: by SeedProd – 5.1.3 Woocommerce Cart Limit: by Webman Technologies – 1.2 – Installed version not tested with active version of WooCommerce 4.4.1 WunderAutomation: by Wundermatics – 1.5.6 – Installed version not tested with active version of WooCommerce 4.4.1 ### Must Use Plugins (4) ### 1&1 Managed WordPress: by 1&1 – 1.1.0 1&1 Product Subdomain: by 1&1 – 1.1.0 Alfred, the Assistant: by 1&1 IONOS – 5.6.2 IONOS – Help Center: by IONOS – 1.1.0 ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #6 – /shop Cart: #7 – /cart Checkout: #8 – /checkout My account: #9 – /my-account Terms and conditions: #3 – /contact-us/privacy-policy ### Theme ### Name: Fancy Shop Version: 1.0.10 Author URL: https://www.ceylonthemes.com Child Theme: ✔ Parent Theme Name: New York Business Parent Theme Version: 1.3.5 Parent Theme Author URL: https://www.ceylonthemes.com WooCommerce Support: ✔ ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: – ### Limit Orders ### Enabled: ✔ Limit: 2 Submitted orders: 58 Remaining orders: 0 Interval: weekly Interval start: 2020-08-30T00:00:00-06:00 Interval resets: 2020-09-06T00:00:00-06:00 ### Action Scheduler ### Canceled: 6 Oldest: 2020-08-07 20:17:55 +0000 Newest: 2020-09-03 02:51:53 +0000 Complete: 6,770 Oldest: 2020-08-06 17:14:33 +0000 Newest: 2020-09-05 22:24:37 +0000 Pending: 4 Oldest: 2020-09-05 22:37:53 +0000 Newest: 2020-09-06 01:40:42 +0000 ” The page I need help with: [ log in to see the link] Hello! Apologies for the delay, but we’ll check this out and see if we can replicate or get an idea what may be causing the issue. One question I have to help point us in the right direction – When you say it stops working, does that mean it continues to allow orders even after the limit has been reached, or does it stop allowing orders prior to the limit? Thank you! Hi, I mean it continues to allow orders even after the limit has been reached. I am not sure if this is one of the triggers to the issue, but it seems like sometimes all it takes is for me to enter the settings page and it will turn it off although the criteria for number of orders have not been met. Sometimes it does that even when no one goes to the settings page. Not even sure what triggers it. Thank you Issa Hi @bicnwa , I’ve spent some time digging into this today, and may have found the cause of the problem (technical details here: https://github.com/nexcess/limit-orders/issues/48 ). I’m going to work on implementing a fix and try to get a release out next week. In the meantime, please feel free to update this if you’re able to determine specific steps to recreate the issue. Hey @bicnwa , I wanted to let you know that we just tagged version 1.3.1 of Limit Orders for WooCommerce, which should resolve the issues you’ve been seeing. The update should be available within WP Admin shortly. Thank you for your patience and help tracking down these issues, and please don’t be afraid to reach out if you run into any trouble!