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supportHave Anti-spam but still get spam. Please have a look and tell me whats going on. Thank you. The page I need help with: [ log in to see the link]
Hello @stylusdesign I have reviewed the Anti-Spam log for your website and noticed that there was only one request over the past week. This could be due to one of two reasons: The plugin was temporary inactive (though it appears to be active at the moment). The spam is coming from a web form that our plugin does not intercept – in which case, we need to examine that form. Could you please provide the URL of the web form where the spam submissions are coming from? We will test it and see what can be done.
Hello. We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”. If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open .
Hello, i’m so sorry. Been busy and missed your massage. To answer the two options. The anti-spam has been on the whole time. I do not know witch form you are refering too. So please can you be specific about the form or what you want me to send. Thank you.
Hello @stylusdesign Unfortunately, we need further details about the form. Please contact us via our private ticket system. https://cleantalk.org/my/support/open
Hello @stylusdesign I have reviewed the Anti-Spam log for your website and noticed that there was only one request over the past week. This could be due to one of two reasons: The plugin was temporary inactive (though it appears to be active at the moment). The spam is coming from a web form that our plugin does not intercept – in which case, we need to examine that form. Could you please provide the URL of the web form where the spam submissions are coming from? We will test it and see what can be done.
Hello. We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”. If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open .
Hello, i’m so sorry. Been busy and missed your massage. To answer the two options. The anti-spam has been on the whole time. I do not know witch form you are refering too. So please can you be specific about the form or what you want me to send. Thank you.
Hello @stylusdesign Unfortunately, we need further details about the form. Please contact us via our private ticket system. https://cleantalk.org/my/support/open