Conversation
supportJust sending up a warning flare to other WP users. I upgraded to Pro and couldn’t access the additional features and the company hasn’t given me a refund. I’ve written three times explaining the situation and have heard nothing back.
Hello, First off, thanks for reaching out to us. We are really sorry if you have faced the problem, you could have contacted us via our Support Form or here . We would have helped you to solve the issue. Thank you
Well I tried to contact you – I wrote for help using that link three times and haven’t heard anything. Still don’t have a refund and the plugin still doesn’t work.
Hello, Could you please check and confirm once the refund have been done already? Thank you
Hello, Thanks for following up. I did receive my refund. Much appreciated. Wishing you the best.
Hello, First off, thanks for reaching out to us. We are really sorry if you have faced the problem, you could have contacted us via our Support Form or here . We would have helped you to solve the issue. Thank you
Well I tried to contact you – I wrote for help using that link three times and haven’t heard anything. Still don’t have a refund and the plugin still doesn’t work.
Hello, Could you please check and confirm once the refund have been done already? Thank you
Hello, Thanks for following up. I did receive my refund. Much appreciated. Wishing you the best.