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supportSome elements are not visible in hotspot placeholder when I click on the map. This topic was modified 3 months, 3 weeks ago by fbrines . The page I need help with: [ log in to see the link]
Hello @fbrines ! That’s quite odd, could you share what elements are not visible? And, if possible, could you try reaching out to our support team at support@wpdrawattention.com to further troubleshoot together?
If you click on Bilbao (north) or Vigo (north west), no H2 visible on hotspots area.
Hello @fbrines , can you share if you’re using “Go to URL” or “More info” for those hotspots’ Actions ? If it’s set to “Go to URL” could you try changing it to “Show more info”? If it’s already set to “Show more info”, can you reach out to our support team so we can go over this in more detail?
I wrote to the support department with the subject “Draw Attention plugin: Some elements not visible in hotspot”. Thanks!
Hello @fbrines ! That’s quite odd, could you share what elements are not visible? And, if possible, could you try reaching out to our support team at support@wpdrawattention.com to further troubleshoot together?
If you click on Bilbao (north) or Vigo (north west), no H2 visible on hotspots area.
Hello @fbrines , can you share if you’re using “Go to URL” or “More info” for those hotspots’ Actions ? If it’s set to “Go to URL” could you try changing it to “Show more info”? If it’s already set to “Show more info”, can you reach out to our support team so we can go over this in more detail?
I wrote to the support department with the subject “Draw Attention plugin: Some elements not visible in hotspot”. Thanks!