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Source evidence

Social share icons missing images

Simple Social Media Share Buttons – Social Sharing for Everyone · support · 2024-10-30T09:32:00+00:00

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Conversation

support
marlincommunications resolved
Hi there, We are experiencing an issue with the use of your plugin on Edge and Firefox browsers. The social share icons are missing the images and appear to have been caused by a possible updated. To replicate the issue – click on the social share icon next to the print button on EDGE and Firefox and you will note the images are not loading. Please advise if there is a solution or fix for this issue. Regards, Marlin. The page I need help with: [ log in to see the link] Hi @marlincommunications , Yes, I have checked the issue on your site. In the console, I see no problems related to missing icons. Also, I found that you are using Elementor popup to show simple social button icons. So, I created a similar popup and still got no issues. There might be some theme or plugin compatibility issues on your site that I can check. Please contact us through our support form so I can have more details from you to debug this issue. Thanks!

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Emma 2024-10-30T10:43:00+00:00

Hi @marlincommunications , Yes, I have checked the issue on your site. In the console, I see no problems related to missing icons. Also, I found that you are using Elementor popup to show simple social button icons. So, I created a similar popup and still got no issues. There might be some theme or plugin compatibility issues on your site that I can check. Please contact us through our support form so I can have more details from you to debug this issue. Thanks!