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supportHi We just installed your plugin as we like the way it simply extends the default WP gallery function. We can now display a masonry gallery fine (see: http://africaday.ie/test-gallery-page/ ) but images won’t load in a slideshow when clicked. I’ve deactivated and reactivated both the Fancybox and Slideshow options, but no change. Clicking the thumbnails just opens the default image in a page. Can you help? Thanks. https://wordpress.org/plugins/rps-image-gallery/
Sure, we can help. It looks like there is a JavaScript error on the page: TypeError: $ is undefined on line 189. Fancybox, along with other RPS Image Gallery assets, are normally loaded later but the error is preventing them from doing so. Masonry works because it loads before the problematic JavaScript. We cannot seem to locate a plugin responsible for loading the JavaScript so it seems that it might have been added directly to the theme header or injected using a hook. We recommend contacting the theme developer for assistance in this particular case since it is not something we can remedy through RPS Image Gallery. According to the theme documentation the developer can be contacted through http://danielrhyshardy.com . Let us know if you find other potential issues with RPS Image Gallery and we will be happy to look into them for you.
Hi Managed to get the theme developer to fix the JavaScript. However, I notice the responsive styles aren’t working for it either. I’ve tried to see why but can’t figure that out, maybe you can help us out with that? Thank you
Good news on the JavaScript issue. By default RPS Image Gallery attempts to write the responsive styles to a stylesheet file but can fail to do so with specific configurations. You might try changing the loading method for responsive styles to “inline” instead of “link”. The setting can be found at Settings > RPS Image Gallery > Gallery. Let us know how it works out.
That works fine now. Thank you for your help.
Glad to hear it. Be sure to post a review RPS Image Gallery if you get a chance. Thanks in advance!
Sure, we can help. It looks like there is a JavaScript error on the page: TypeError: $ is undefined on line 189. Fancybox, along with other RPS Image Gallery assets, are normally loaded later but the error is preventing them from doing so. Masonry works because it loads before the problematic JavaScript. We cannot seem to locate a plugin responsible for loading the JavaScript so it seems that it might have been added directly to the theme header or injected using a hook. We recommend contacting the theme developer for assistance in this particular case since it is not something we can remedy through RPS Image Gallery. According to the theme documentation the developer can be contacted through http://danielrhyshardy.com . Let us know if you find other potential issues with RPS Image Gallery and we will be happy to look into them for you.
Hi Managed to get the theme developer to fix the JavaScript. However, I notice the responsive styles aren’t working for it either. I’ve tried to see why but can’t figure that out, maybe you can help us out with that? Thank you
Good news on the JavaScript issue. By default RPS Image Gallery attempts to write the responsive styles to a stylesheet file but can fail to do so with specific configurations. You might try changing the loading method for responsive styles to “inline” instead of “link”. The setting can be found at Settings > RPS Image Gallery > Gallery. Let us know how it works out.
That works fine now. Thank you for your help.
Glad to hear it. Be sure to post a review RPS Image Gallery if you get a chance. Thanks in advance!