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supportHello – Have a bit of an emergency here, we just pushed a client’s website to product and the FunnelKit Add to Cart functionality is throwing a 500 Server Error: https://cln.sh/6Wdt6vT3nVFJzlg2qTp4 This worked perfectly fine during development but now any time you click Add to Cart, it is throwing that error. If I disable the plugin, the regular Add to Cart functionality worked perfectly fine. Not sure what is happening? Thanks
Hi @viablethought . Thanks for using the Funnelkit Sliding cart and sharing the screenshot. Can you please also share the Fatal error logs collecting from WooCommerce > Status > Logs and share the logs with us to know the exact root cause of it. Also, we recommend you to reach out our tecnical support team here . Thanks
Hi @viablethought , As we have recieved your query on our support desk and our team communicated to resolve it, we are marking this thread closed. Feel free to ask if anything else. Thanks Team Funnelkiit
@supportfunnelkit – Thanks, I will continue to work with support via email, but technically not resolved. Will post back once we figure out what the root cause is for others to find if they run into the same issue.
Hi @viablethought . Thanks for using the Funnelkit Sliding cart and sharing the screenshot. Can you please also share the Fatal error logs collecting from WooCommerce > Status > Logs and share the logs with us to know the exact root cause of it. Also, we recommend you to reach out our tecnical support team here . Thanks
Hi @viablethought , As we have recieved your query on our support desk and our team communicated to resolve it, we are marking this thread closed. Feel free to ask if anything else. Thanks Team Funnelkiit
@supportfunnelkit – Thanks, I will continue to work with support via email, but technically not resolved. Will post back once we figure out what the root cause is for others to find if they run into the same issue.