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Site Kit Trying To Sync With Wrong URL

Site Kit by Google – Analytics, Search Console, AdSense, Speed · support · 2026-04-22T14:19:00+00:00

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radioinsight resolved
Noticed issue with data syncing with plugin this morning all of a sudden. I use Site Kit on a WordPress.com hosted install and all of a sudden any attempt to sync or reconnect the plugin uses my former staging domain (that was never live and primary was in use first) instead of my live domain to connect to google. How do I get the domain verification process to point to my primary domain? Thanks for reaching out @radioinsight . Based on what you’re experiencing, it sounds like you may have set up Site Kit on a staging site previously, and then pushed this site to live without having reset Site Kit first. If this is the case, there are a couple of things we can try to ensure you can setup and use Site Kit as expected on your main site. To start, please share the following: Your Site Health information . You can use this form to share privately if preferred. What is the URL you land back on when attempting setup? I ask as this may contain a no longer valid callback URL, based on your staging site. Have you attempted to reset Site Kit on your live site yet? Let me know if you have any questions with the above. Thank you. I setup the staging site after configuring the primary. Never configured Site Kit on it as it was simply to test theme changes. Where I am getting stuck is on the reset to reconnect Site Kit page. When I click on Verify Site Ownership it is going to https://staging-2c45-radioinsightdotcom.wpcomstaging.com/wp-admin/index.php?action=googlesitekit_proxy_verify&googlesitekit_code=sitekit-EhIKB1Nlc3Npb24QgIDAyvGmzQo&googlesitekit_verification_token=Xy5T2n4d2_Pe78wjCAh3xKoQJ7XjzosLthCaO_hfTVs&googlesitekit_verification_token_type=META&nonce=&step=verification as opposed to RadioInsight.com. <br>### wp-core ###<br><br>version: 6.9.4<br>site_language: en_US<br>user_language: en_US<br>timezone: America/New_York<br>permalink: /%category%/%post_id%/%postname%/<br>https_status: true<br>multisite: false<br>user_registration: 1<br>blog_public: 1<br>default_comment_status: open<br>environment_type: production<br>user_count: 6790<br>dotorg_communication: true<br><br>### wp-paths-sizes ###<br><br>wordpress_path: /wordpress/core/6.9.4<br>wordpress_size: 72.66 MB (76186590 bytes)<br>uploads_path: /srv/htdocs/wp-content/uploads<br>uploads_size: 4.58 GB (4916789830 bytes)<br>themes_path: /srv/htdocs/wp-content/themes<br>themes_size: 27.40 MB (28733669 bytes)<br>plugins_path: /srv/htdocs/wp-content/plugins<br>plugins_size: 742.99 MB (779078302 bytes)<br>fonts_path: /srv/htdocs/wp-content/uploads/fonts<br>fonts_size: directory not found<br>database_size: 1.42 GB (1522466816 bytes)<br>wpcomsh-disk-space-used: 5.3 GB<br>wpcomsh-disk-space-quota: 26.6 GB<br><br>### wp-dropins (2) ###<br><br>advanced-cache.php: true<br>object-cache.php: true<br><br>### wp-active-theme ###<br><br>name: JNews - Child Theme (jnews-child)<br>version: 1.0.0<br>author: Jegtheme<br>author_website: http://themeforest.net/user/jegtheme?ref=jegtheme<br>parent_theme: JNews (jnews)<br>theme_features: widgets-block-editor, menus, automatic-feed-links, title-tag, post-thumbnails, align-wide, customize-selective-refresh-widgets, post-formats, html5, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, auto-load-next-post, editor-styles, editor-style, widgets<br>theme_path: /srv/htdocs/wp-content/themes/jnews-child<br>auto_update: Disabled<br><br>### wp-parent-theme ###<br><br>name: JNews (jnews)<br>version: 12.0.6<br>author: Jegtheme<br>author_website: http://jegtheme.com/<br>theme_path: /srv/htdocs/wp-content/themes/jnews<br>auto_update: Disabled<br><br>### wp-themes-inactive (2) ###<br><br>Storefront: version: 4.6.2, author: Automattic, Updates managed by WordPress.com<br>Twenty Twenty-Four: version: 1.4, author: the WordPress team, Updates managed by WordPress.com<br><br>### wp-mu-plugins (4) ###<br><br>Health Check Troubleshooting Mode: author: (undefined), version: 1.9.2<br>Index WP MySQL For Speed Upgrade Filter for mu-plugins.: author: (undefined), version: 1.5.4<br>pmpro-cachefix.php: author: (undefined), version: (undefined)<br>wpcomsh-loader.php: author: (undefined), version: (undefined)<br><br>### wp-plugins-active (82) ###<br><br>Ads.txt Manager: version: 1.4.6, author: 10up, Auto-updates enabled<br>Ads for WPBakery Page Builder (formerly Visual Composer): version: 2.0.0, author: Advanced Ads, Auto-updates disabled<br>Advanced Ads: version: 2.0.19, author: Advanced Ads (latest version: 2.0.20), Auto-updates disabled<br>Advanced Ads Pro: version: 3.0.10, author: Advanced Ads (latest version: 3.0.11), Auto-updates enabled<br>Advanced Ads – Google Ad Manager Integration: version: 3.0.3, author: Advanced Ads GmbH, Auto-updates disabled<br>Advanced Ads – Tracking: version: 3.0.11, author: Advanced Ads, Auto-updates enabled<br>Akismet Anti-spam: Spam Protection: version: 5.6, author: Automattic - Anti-spam Team, Updates managed by WordPress.com<br>Basic User Avatars: version: 1.0.9, author: Contributors, Auto-updates disabled<br>Better Search Replace: version: 1.4.10, author: WP Engine, Auto-updates enabled<br>Bulk Delete Users by Email: version: 2.0.1, author: wpgenie, Auto-updates disabled<br>CF7 Apps: version: 3.4.0, author: CF7 Apps, Auto-updates enabled<br>Classic Editor: version: 1.6.7, author: WordPress Contributors, Updates managed by WordPress.com<br>Classic Widgets: version: 0.3, author: WordPress Contributors, Auto-updates enabled<br>Cloudflare: version: 4.14.2, author: Cloudflare, Inc., Auto-updates disabled<br>Code Snippets: version: 3.9.5, author: Code Snippets Pro, Auto-updates disabled<br>Contact Form 7: version: 6.1.5, author: Rock Lobster Inc., Auto-updates enabled<br>Contact Form 7 Connector: version: 1.2.8, author: ARI Soft, Auto-updates enabled<br>Custom CSS Pro: version: 1.0.8, author: WaspThemes, Auto-updates enabled<br>Data Tables Generator by Supsystic: version: 1.11.0, author: supsystic.com, Auto-updates disabled<br>Decurlify RSS: version: 1.01, author: Martin Tod, Auto-updates enabled<br>Elastic Email Sender: version: 1.2.22, author: Elastic Email Inc., Auto-updates disabled<br>Embed Any Document: version: 2.7.12, author: Awsm Innovations, Auto-updates enabled<br>Gravatar Enhanced: version: 0.13.1, author: Automattic, Updates managed by WordPress.com<br>Gutenberg: version: 22.9.0, author: Gutenberg Team, Updates managed by WordPress.com<br>Health Check & Troubleshooting: version: 1.7.1, author: The WordPress.org community, Auto-updates enabled<br>Image Placeholders: version: 1.2.1, author: WordPress Performance Team, Auto-updates enabled<br>IndexNow: version: 1.0.3, author: Microsoft Bing, Auto-updates enabled<br>Index WP MySQL For Speed: version: 1.5.6, author: Oliver Jones, Rick James, Auto-updates enabled<br>Index WP Users For Speed: version: 1.2.0, author: Oliver Jones, Auto-updates enabled<br>Jetpack: version: 15.8-a.5, author: Automattic, Updates managed by WordPress.com<br>Jetpack CRM: version: 6.7.3, author: Automattic - Jetpack CRM team, Auto-updates enabled<br>Jetpack Protect: version: 5.0.0, author: Automattic - Jetpack Security team, Auto-updates enabled<br>JNews - Detail Category Customizer: version: 12.0.0, author: Jegtheme, Auto-updates enabled<br>JNews - Essential: version: 12.0.4, author: Jegtheme, Auto-updates enabled<br>JNews - Extended Category Option: version: 12.0.0, author: Jegtheme, Auto-updates enabled<br>JNews - JSON-LD: version: 12.0.0, author: Jegtheme, Auto-updates enabled<br>JNews - Meta Header: version: 12.0.1, author: Jegtheme, Auto-updates enabled<br>MailerLite - Signup forms (official): version: 1.7.22, author: MailerLite, Auto-updates enabled<br>Modern Image Formats: version: 2.6.1, author: WordPress Performance Team, Auto-updates enabled<br>Newsletter: version: 9.2.2, author: Stefano Lissa & The Newsletter Team, Auto-updates disabled<br>Newsletter - Addons Manager and Support: version: 1.4.0, author: The Newsletter Team, Auto-updates disabled<br>Newsletter - Amazon SES Delivery Addon: version: 1.6.4, author: The Newsletter Team, Auto-updates disabled<br>Newsletter - Automated Newsletters: version: 4.9.2, author: The Newsletter Team, Auto-updates disabled<br>Newsletter - Extended Composer Blocks: version: 1.7.1, author: The Newsletter Team, Auto-updates disabled<br>Newsletter - Forms: version: 1.1.3, author: The Newsletter Team, Auto-updates disabled<br>Newsletter - Google Analytics: version: 1.3.1, author: The Newsletter Team, Auto-updates disabled<br>Newsletter - Import/Export: version: 1.6.0, author: The Newsletter Team, Auto-updates disabled<br>Newsletter - Paid Membership Pro Integration: version: 1.1.4, author: The Newsletter Team, Auto-updates disabled<br>Newsletter - Reports and Retargeting: version: 4.7.2, author: The Newsletter Team, Auto-updates disabled<br>Open Graphite: version: 1.7.1, author: Rocket Apps, Auto-updates enabled<br>Page Links To: version: 3.4.1, author: Mark Jaquith, Auto-updates enabled<br>Page Optimize: version: 0.6.2, author: Automattic, Updates managed by WordPress.com<br>Paid Memberships Pro: version: 3.7.1, author: Paid Memberships Pro, Auto-updates enabled<br>Paid Memberships Pro - Add Name to Checkout: version: 0.7.1, author: Paid Memberships Pro, Auto-updates enabled<br>Paid Memberships Pro - Auto-Renewal Checkbox: version: 0.4.1, author: Paid Memberships Pro, Auto-updates enabled<br>Paid Memberships Pro - Developer's Toolkit Add On: version: 1.1.1, author: Paid Memberships Pro, Auto-updates enabled<br>Paid Memberships Pro - Email Confirmation Add On: version: 0.8, author: Paid Memberships Pro, Auto-updates enabled<br>Paid Memberships Pro - Google Analytics Integration: version: 1.0.2, author: Paid Memberships Pro, Auto-updates enabled<br>Paid Memberships Pro - Roles Add On: version: 1.5.1, author: Paid Memberships Pro, Auto-updates disabled<br>Paid Memberships Pro - Update Manager: version: 1.0.1, author: Paid Memberships Pro, Auto-updates enabled<br>RadioInsight: version: 2021.02.21, author: Lance Venta, Auto-updates enabled<br>Regenerate Thumbnails: version: 3.1.6, author: Alex Mills (Viper007Bond), Auto-updates disabled<br>Registration Honeypot: version: 1.0.0, author: Justin Tadlock, Auto-updates enabled<br>Reusable Content Blocks: version: 1.1.3, author: Thecodepoetry, Auto-updates enabled<br>Scheduled Post Guardian: version: 1.1.4, author: Mark Jaquith, Auto-updates enabled<br>Search and Replace: version: 1.36, author: InfoD74, Auto-updates enabled<br>Site Kit by Google: version: 1.177.0, author: Google, Auto-updates enabled<br>Speculative Loading: version: 1.6.0, author: WordPress Performance Team, Auto-updates enabled<br>TablePress (Premium): version: 3.3, author: Tobias Bäthge, Auto-updates enabled<br>TablePress Extension: Sorting plugins: version: 1.2, author: Tobias Bäthge, Auto-updates enabled<br>Virtual Robots.txt: version: 1.10, author: Marios Alexandrou, Auto-updates enabled<br>When Last Login: version: 1.2.3, author: Yoohoo Plugins, Auto-updates enabled<br>WP-Optimize - Clean, Compress, Cache: version: 4.5.2, author: TeamUpdraft, DavidAnderson, Auto-updates enabled<br>WPBakery Page Builder: version: 8.7.2, author: WPBakery, Auto-updates enabled<br>WP Consent API: version: 2.0.1, author: WordPress Contributors, Auto-updates enabled<br>WP Crontrol: version: 1.21.0, author: John Blackbourn, Auto-updates enabled<br>WP Job Manager: version: 2.4.1, author: Automattic, Auto-updates enabled<br>WP Job Manager Filter Widget: version: 3.0, author: Tushar Kapdi, Auto-updates enabled<br>WP Rollback: version: 3.1.0, author: WP Rollback, Auto-updates enabled<br>WP Twitter Auto Publish: version: 1.7.6, author: xyzscripts.com, Auto-updates disabled<br>WP User Avatars: version: 1.4.1, author: Triple J Software, Inc., Auto-updates enabled<br>YellowPencil Pro: version: 7.6.7, author: WaspThemes, Auto-updates enabled<br><br>### wp-plugins-inactive (36) ###<br><br>Advanced Ads – Google AdSense In-feed Placement: version: 2.1.1, author: Advanced Ads, Auto-updates disabled...

Comments

5 shown
James Osborne 2026-04-22T15:00:00+00:00

Thanks for reaching out @radioinsight . Based on what you’re experiencing, it sounds like you may have set up Site Kit on a staging site previously, and then pushed this site to live without having reset Site Kit first. If this is the case, there are a couple of things we can try to ensure you can setup and use Site Kit as expected on your main site. To start, please share the following: Your Site Health information . You can use this form to share privately if preferred. What is the URL you land back on when attempting setup? I ask as this may contain a no longer valid callback URL, based on your staging site. Have you attempted to reset Site Kit on your live site yet? Let me know if you have any questions with the above. Thank you.

radioinsight 2026-04-22T16:26:00+00:00

I setup the staging site after configuring the primary. Never configured Site Kit on it as it was simply to test theme changes. Where I am getting stuck is on the reset to reconnect Site Kit page. When I click on Verify Site Ownership it is going to https://staging-2c45-radioinsightdotcom.wpcomstaging.com/wp-admin/index.php?action=googlesitekit_proxy_verify&googlesitekit_code=sitekit-EhIKB1Nlc3Npb24QgIDAyvGmzQo&googlesitekit_verification_token=Xy5T2n4d2_Pe78wjCAh3xKoQJ7XjzosLthCaO_hfTVs&googlesitekit_verification_token_type=META&nonce=&step=verification as opposed to RadioInsight.com. <br>### wp-core ###<br><br>version: 6.9.4<br>site_language: en_US<br>user_language: en_US<br>timezone: America/New_York<br>permalink: /%category%/%post_id%/%postname%/<br>https_status: true<br>multisite: false<br>user_registration: 1<br>blog_public: 1<br>default_comment_status: open<br>environment_type: production<br>user_count: 6790<br>dotorg_communication: true<br><br>### wp-paths-sizes ###<br><br>wordpress_path: /wordpress/core/6.9.4<br>wordpress_size: 72.66 MB (76186590 bytes)<br>uploads_path: /srv/htdocs/wp-content/uploads<br>uploads_size: 4.58 GB (4916789830 bytes)<br>themes_path: /srv/htdocs/wp-content/themes<br>themes_size: 27.40 MB (28733669 bytes)<br>plugins_path: /srv/htdocs/wp-content/plugins<br>plugins_size: 742.99 MB (779078302 bytes)<br>fonts_path: /srv/htdocs/wp-content/uploads/fonts<br>fonts_size: directory not found<br>database_size: 1.42 GB (1522466816 bytes)<br>wpcomsh-disk-space-used: 5.3 GB<br>wpcomsh-disk-space-quota: 26.6 GB<br><br>### wp-dropins (2) ###<br><br>advanced-cache.php: true<br>object-cache.php: true<br><br>### wp-active-theme ###<br><br>name: JNews - Child Theme (jnews-child)<br>version: 1.0.0<br>author: Jegtheme<br>author_website: http://themeforest.net/user/jegtheme?ref=jegtheme<br>parent_theme: JNews (jnews)<br>theme_features: widgets-block-editor, menus, automatic-feed-links, title-tag, post-thumbnails, align-wide, customize-selective-refresh-widgets, post-formats, html5, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, auto-load-next-post, editor-styles, editor-style, widgets<br>theme_path: /srv/htdocs/wp-content/themes/jnews-child<br>auto_update: Disabled<br><br>### wp-parent-theme ###<br><br>name: JNews (jnews)<br>version: 12.0.6<br>author: Jegtheme<br>author_website: http://jegtheme.com/<br>theme_path: /srv/htdocs/wp-content/themes/jnews<br>auto_update: Disabled<br><br>### wp-themes-inactive (2) ###<br><br>Storefront: version: 4.6.2, author: Automattic, Updates managed by WordPress.com<br>Twenty Twenty-Four: version: 1.4, author: the WordPress team, Updates managed by WordPress.com<br><br>### wp-mu-plugins (4) ###<br><br>Health Check Troubleshooting Mode: author: (undefined), version: 1.9.2<br>Index WP MySQL For Speed Upgrade Filter for mu-plugins.: author: (undefined), version: 1.5.4<br>pmpro-cachefix.php: author: (undefined), version: (undefined)<br>wpcomsh-loader.php: auth...

James Osborne 2026-04-24T15:36:00+00:00

Thanks for the update @radioinsight . Based on the callback URL you kindly shared, what you can try is to manually update that URL, replacing your staging URL references with radioInsight.com. Can you follow the sets again as you did previously, and when landing on an error page with that URL, modify it before proceeding? I’ll keep an eye our for your response, as there can be other options to ensure you can complete set up should that fail.

James Osborne 2026-05-05T11:10:00+00:00

I’m just following up with you to check whether the error remains? If so please share the information requested above on whether you were able to proceed if manually changing your callback URL, or alternatively ask if you have any questions.

James Osborne 2026-05-14T16:20:00+00:00

As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.