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supportThe site health status check on my website at https://www.spectrumsportswear.com.au/ shows that there is a critical issue – namely that a page cache plugin was not detected and server response time is slow. The full message can be seen at this link: https://www.dropbox.com/scl/fi/n1mqajz5c97zdhh79e2tk/Site-health-Status-Spectrum-Sportswear-WordPress-05-26-2026_05_43_AM.pdf?rlkey=3qh5wyv5vo0escdgt3ao18pda&dl=0 However, I have LiteSpeed Cache installed, and as far as I can tell it is fully operational – see the dashboard at this link: https://www.dropbox.com/scl/fi/fdqwoqgzpw3sx0sx4amak/Dashboard-Spectrum-Sportswear-WordPress-05-26-2026_06_02_AM.pdf?rlkey=cj6stf53pnb7gpcvrcl6akn5g&dl=0 I would be grateful for any comments or suggestions as to why the issue is occurring and how I may fix it. Thank you. Michael Roper
@mc1969 please send a report to Litespeed and share the ID generated(just the ID) Here is how to send report: https://docs.litespeedtech.com/lscache/lscwp/troubleshoot/#get-a-report-number
Thank you. I have generated the report and sent it to Litespeed. The ID is KSEXAZHA
@studioviv I tested the site from our CDN node near you(direct access was limited by Geographic block) Litespeed cache plugin settings are looking good But header for cache-control is no-cache Please check if your theme do not contain some code that changes headers.
@mc1969 please send a report to Litespeed and share the ID generated(just the ID) Here is how to send report: https://docs.litespeedtech.com/lscache/lscwp/troubleshoot/#get-a-report-number
Thank you. I have generated the report and sent it to Litespeed. The ID is KSEXAZHA
@studioviv I tested the site from our CDN node near you(direct access was limited by Geographic block) Litespeed cache plugin settings are looking good But header for cache-control is no-cache Please check if your theme do not contain some code that changes headers.