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Simple Debug Plugin Doesn't Work

Simple Debug · support · 2012-12-28T20:23:00+00:00

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support
steve7777 resolved
I am running WordPress 3.5 multisite. I have tried to network activate Simple Debug 1.4.2 and activate individual sites, but all that is shown in settings in either case is “View Simple Debug Log” and a box with “Plugin Diagnostic Check” info – nothing more. When I try to view the log, I get the message “You do not have sufficient permissions to access this page.” http://wordpress.org/extend/plugins/simple-debug/ Sorry to hear of your troubles. We have released an update that should resolve your issue. Please feel free to contact us directly via our website should you need further support. http://MyWebsiteAdvisor.com Thank You! Thanks for your quick response. I installed and activated Simple Debug 1.4.3. Unfortunately, I get the same results as I did with 1.4.2. We have tested the plugin with Multisite and have not found any problems so far. We suggest you try disabling other plugins and see if that changes anything. Please use the contact page on our website and send us a screen shot of the plugin settings page if you require further support. It would also be helpful if you could send us any error messages in your error or debug log. Use this link to contact us: http://MyWebsiteAdvisor.com Thank You! This is from the WP_DEBUG log Fatal error: Call to undefined function sys_getloadavg() in C:\Apache2.2\htdocs\wp-content\plugins\simple-debug\plugin-admin.php on line 777 Call Stack: 0.0856 466168 1. {main}() C:\Apache2.2\htdocs\wp-admin\options-general.php:0 0.1536 558872 2. require_once(‘C:\Apache2.2\htdocs\wp-admin\admin.php’) C:\Apache2.2\htdocs\wp-admin\options-general.php:10 10.4431 70212840 3. do_action() C:\Apache2.2\htdocs\wp-admin\admin.php:151 10.4432 70213784 4. call_user_func_array() C:\Apache2.2\htdocs\wp-includes\plugin.php:406 10.4432 70213832 5. Simple_Debug_Admin->optionsPage() C:\Apache2.2\htdocs\wp-includes\plugin.php:406 Ok, it appears you are using an MS Windows server, the sys_getloadavg function is not defined on MS Windows PHP and that is what was causing the error message. We have updated the plugin to check if that specific function is defined before calling it to eliminate that error. Please upgrade to the latest version 1.4.4 and that should be resolved. Thank You!

Comments

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ChrisHurst 2012-12-28T23:30:00+00:00

Sorry to hear of your troubles. We have released an update that should resolve your issue. Please feel free to contact us directly via our website should you need further support. http://MyWebsiteAdvisor.com Thank You!

steve7777 2012-12-30T22:10:00+00:00

Thanks for your quick response. I installed and activated Simple Debug 1.4.3. Unfortunately, I get the same results as I did with 1.4.2.

ChrisHurst 2012-12-31T03:44:00+00:00

We have tested the plugin with Multisite and have not found any problems so far. We suggest you try disabling other plugins and see if that changes anything. Please use the contact page on our website and send us a screen shot of the plugin settings page if you require further support. It would also be helpful if you could send us any error messages in your error or debug log. Use this link to contact us: http://MyWebsiteAdvisor.com Thank You!

steve7777 2012-12-31T16:30:00+00:00

This is from the WP_DEBUG log Fatal error: Call to undefined function sys_getloadavg() in C:\Apache2.2\htdocs\wp-content\plugins\simple-debug\plugin-admin.php on line 777 Call Stack: 0.0856 466168 1. {main}() C:\Apache2.2\htdocs\wp-admin\options-general.php:0 0.1536 558872 2. require_once(‘C:\Apache2.2\htdocs\wp-admin\admin.php’) C:\Apache2.2\htdocs\wp-admin\options-general.php:10 10.4431 70212840 3. do_action() C:\Apache2.2\htdocs\wp-admin\admin.php:151 10.4432 70213784 4. call_user_func_array() C:\Apache2.2\htdocs\wp-includes\plugin.php:406 10.4432 70213832 5. Simple_Debug_Admin->optionsPage() C:\Apache2.2\htdocs\wp-includes\plugin.php:406

ChrisHurst 2012-12-31T17:15:00+00:00

Ok, it appears you are using an MS Windows server, the sys_getloadavg function is not defined on MS Windows PHP and that is what was causing the error message. We have updated the plugin to check if that specific function is defined before calling it to eliminate that error. Please upgrade to the latest version 1.4.4 and that should be resolved. Thank You!