Signup Fail

Upon following the instructions to send text message to complete my registration, I receive a fatal error message, and then this, message each time. Registration Error… The Authentication did not complete. You can try again if you think this was an error. https://wordpress.org/plugins/snapid-two-factor-authentication/ Hi Curtis, Thanks for giving SnapID a shot. It’s a bummer you got that error. Let me send this to our engineering team and we will resolve this asap. Meanwhile, can you please open a ticket and send your phone number on our support website? https://snapid.zendesk.com/hc/en-us/requests/new Your phone number will remain private and will not be shared. This information will be used to identify what caused the error. Thx! done. Hi Curtis, Thanks so much for taking the time to submit the support request. Our engineering team is looking into this and we hope to resolve this shortly. Cheers, Chandra Hi Curtis, Thanks for your patience. Can you please try again? Texting through google voice should work. Let me know if there’s any other issues. If everything works, please take a minute to leave a review for us. Cheers, Chandra Curtis, Thanks very much for being one of the first to install SnapID. I’m sorry that you had difficulty with it and hope that we’ve resolved it now. I checked out your site, by the way. A friend’s daughter just graduated UC Chico and has told me about the active music scene there. It looks like a great spot for photos, too. Let me know if there are any more problem with SnapID. We tested it extensively in-house but it’s never the same as getting a real user’s opinion. Scott CEO – TextPower, Inc.