Conversation
supportHello! Thank you for your plugin, but on my web it doesn’t work. Please help me resolve this problem. Instead the clock I see code. What is wrong and what I have to do? The page I need help with: [ log in to see the link]
Hello Marli-Annet. I think you’ve placed the clock’s shortcode as a text. To display the clock, you must place the shortcode into content area or shortcode area. NOT like text. Please, wite back when you make the changes. Thank you.
Hello! I asked about this problem developer of the theme, which I use. He answered that field where I tried to put shortcode doesn’t parse shortcodes by default and recommended me to use Code Snippets plugin or write such code at function.php – add_filter( 'term_description', 'do_shortcode' ); . I tried both recommendations, but clock doesn’t work. I didn’t see shortcode’s code on web-page but I didn’t see clock too. Also I tried to use your shorcode at usual page and have the same problem. For example: – this is a page at admin panel at visual editor. There are two shortcodes – https://yadi.sk/i/lnDmDPZtQLm6Zg – this is a page which I see as a result – https://yadi.sk/i/NWkj_NhYNuIrhw – no any clock. What can I do also to resolve the problem?
Hello, Marli-Annet. I can help you for free just with my pugin’s bugs. If you want I fix some on your website, contact me via FB, please. https://www.facebook.com/MarkoMaksym
Hello Marli-Annet. I think you’ve placed the clock’s shortcode as a text. To display the clock, you must place the shortcode into content area or shortcode area. NOT like text. Please, wite back when you make the changes. Thank you.
Hello! I asked about this problem developer of the theme, which I use. He answered that field where I tried to put shortcode doesn’t parse shortcodes by default and recommended me to use Code Snippets plugin or write such code at function.php – add_filter( 'term_description', 'do_shortcode' ); . I tried both recommendations, but clock doesn’t work. I didn’t see shortcode’s code on web-page but I didn’t see clock too. Also I tried to use your shorcode at usual page and have the same problem. For example: – this is a page at admin panel at visual editor. There are two shortcodes – https://yadi.sk/i/lnDmDPZtQLm6Zg – this is a page which I see as a result – https://yadi.sk/i/NWkj_NhYNuIrhw – no any clock. What can I do also to resolve the problem?
Hello, Marli-Annet. I can help you for free just with my pugin’s bugs. If you want I fix some on your website, contact me via FB, please. https://www.facebook.com/MarkoMaksym