Source evidence

Setup for Stripe

Backend Payments for WooCommerce · support · 2024-10-23T09:44:00+00:00

Backend Payments for WooCommerce plugin evidence original source source API

mixedsentiment

highseverity

0.94relevance

4replies

Evidence linked to opportunitycommercial context

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Conversation

support

iom100uk resolved

I have an existing account for Stripe which works for normal customer payments, but the installation instructions for this plugin don’t work for me. If I Go to WooCommerce > Settings > Payments (Formerly Checkout ) > Stripe , no API keys are visible to me. The instructions for creating new API keys are also confusing and don’t match what I see on the Stipe dashboard. Go here to find your secret and publishable keys: https://dashboard.stripe.com/apikeys Sorry about the outdated instructions. I’m going to work on updating them. OK thanks. I’ve set it up but when testing I get ‘Invalid API Key provided’. I’m using a restricted key. Could you clarify what Stripe permissions the key needs? Minimal permissions would be PaymentIntents Write and Charges Write. However the error you received is not a permissions error, it means that the key is incorrect. Check to make sure the “Secret Key” setting contains just the correct restricted key. looks like I muddled up restricted key and publishable key. Switched them round and it works now. Thanks!

Commercial Context

Opportunity

checkout and revenue assurance

WooCommerce revenue assurance for protecting checkout revenue and order operations

Buyer: store owners and WooCommerce agencies

Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

Investigate Pain card complete market

Analysis

heuristic-v1

Summary: Setup for Stripe: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence quote: Setup for Stripe I have an existing account for Stripe which works for normal customer payments, but the installation instructions for this plugin don’t work for me.

Affected feature: checkout

bugs compatibility missing feature setup

Plugin

API

Backend Payments for WooCommerce

900 active installs · 50.0K downloads · rating 94.0

backend manual payment phone woocommerce

Comments

4 shown

bfl 2024-10-27T02:02:00+00:00

Go here to find your secret and publishable keys: https://dashboard.stripe.com/apikeys Sorry about the outdated instructions. I’m going to work on updating them.

iom100uk 2024-10-30T10:05:00+00:00

OK thanks. I’ve set it up but when testing I get ‘Invalid API Key provided’. I’m using a restricted key. Could you clarify what Stripe permissions the key needs?

bfl 2024-11-03T00:22:00+00:00

Minimal permissions would be PaymentIntents Write and Charges Write. However the error you received is not a permissions error, it means that the key is incorrect. Check to make sure the “Secret Key” setting contains just the correct restricted key.

iom100uk 2024-11-05T16:13:00+00:00

looks like I muddled up restricted key and publishable key. Switched them round and it works now. Thanks!