Source evidence

Settings page infinite loading

Reactions · support · 2017-01-23T23:49:00+00:00

Reactions plugin evidence original source source API

complaintsentiment

mediumseverity

0.92relevance

4replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

4 / 31 rows with source links

12.9% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

27 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

Edward McIntyre unresolved

I installed this plugin and when I try to go to the settings page I get an infinite loading screen. When I look at the console I get a number of errors: 1. GET https://cms.vicomi.com/products/feelback/settings?token=xxx 403 (Forbidden) 2. GET https://dashboard.vicomi.com/api/v1//curr_user.json net::ERR_INSECURE_RESPONSE 3. GET https://stats.vicomi.com/ net::ERR_CONNECTION_TIMED_OUT This leads me to believe that this plugin does not work with SSL enabled sites. Can someone offer some insight here? Hello Edward, Thank you for choosing Vicomi, Can you please send us your site URL so we can better look on it? Our support team will look and reply you with an email and a solution, Please send an email to support @ vicomi.com Looking forward to getting your email, Best, Support Team same problem for me, did you solve the issue? regards, tom I have the same problem Hello, Thank you for choosing Vicomi, The issue was solved – if you still have this issue please send an email to support @ vicomi.com. Looking forward to getting your email, Best, Support Team

Commercial Context

Opportunity

onsite conversion and engagement operations

Facebook conversion widget assurance for turning onsite engagement widgets into measurable leads, trust, and conversions

Buyer: marketing teams, agencies, publishers, and ecommerce operators

Wedge: audit Facebook display rules, lead capture, trust signals, and campaign attribution

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Settings page infinite loading: users show bugs, missing feature, support pain that may indicate a product gap.

Evidence quote: Settings page infinite loading I installed this plugin and when I try to go to the settings page I get an infinite loading screen.

Affected feature: email

bugs missing feature support setup

Plugin

API

Reactions

10 active installs · 37.6K downloads · rating 58.0

emotions facebook facebook reactions reaction reactions

Comments

4 shown

Vicomi 2017-01-24T02:52:00+00:00

Hello Edward, Thank you for choosing Vicomi, Can you please send us your site URL so we can better look on it? Our support team will look and reply you with an email and a solution, Please send an email to support @ vicomi.com Looking forward to getting your email, Best, Support Team

tidle 2017-03-27T18:52:00+00:00

same problem for me, did you solve the issue? regards, tom

roneivni 2017-07-27T18:18:00+00:00

I have the same problem

Vicomi 2017-08-06T09:54:00+00:00

Hello, Thank you for choosing Vicomi, The issue was solved – if you still have this issue please send an email to support @ vicomi.com. Looking forward to getting your email, Best, Support Team