WPIntell

Source evidence

Settings not updating on save

Interactive US Map · support · 2020-07-03T11:37:00+00:00

complaintsentiment
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0.86relevance
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Conversation

support
tvhawk unresolved
I’m trying to add a link to the states so I add it and then hit save, but upon the page reloading the link wasn’t saved. No console errors. Here is a video of what I am talking about: https://hawks.media/jkuQO5Gb Hello, We need to verify your purchase of the premium plugin to be able to give you specific support. Please send us your Purchase Code here . As a quick notice, I can see that you are using “Wordfence” and that may be blocking the map from saving the data. Kind regards wpmapplugins.com Support Team Purchase code sent along with a link back to this thread and info about how I have tested and eliminated wordfence as being a possible cause of the issue. Hello, We received your email and replied, please check. Kind regards wpmapplugins.com Support Team

Comments

3 shown
WP Map Plugins 2020-07-04T08:44:00+00:00

Hello, We need to verify your purchase of the premium plugin to be able to give you specific support. Please send us your Purchase Code here . As a quick notice, I can see that you are using “Wordfence” and that may be blocking the map from saving the data. Kind regards wpmapplugins.com Support Team

tvhawk 2020-07-04T09:22:00+00:00

Purchase code sent along with a link back to this thread and info about how I have tested and eliminated wordfence as being a possible cause of the issue.

WP Map Plugins 2020-07-04T10:46:00+00:00

Hello, We received your email and replied, please check. Kind regards wpmapplugins.com Support Team