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Settings Bug

Countdown Block · support · 2024-10-15T10:19:00+00:00

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Conversation

support
Oliver Campion unresolved
Hello, Your block seems to forget its settings when you go back to edit a page. We are using WordPress v6.7-beta3 with Twenty Twenty-Five theme. To reproduce the issue … Add a Countdown block to the page Set the date / time Change the Design Preset to “Preset 7” Change the “Style – Digits – Typography – Font Size” to 32px Change the “Style – Labels – Typography – Font Size” to 12px Save the page View the page then edit the page and for us although the date / time remains the same and the “Design Preset” setting still says “Preset 7”, the digits are on a purple round background and the font sizes have reverted to the original ones Please advise. Thank you, Oliver The page I need help with: [ log in to see the link] Hi @domainsupport , Thank you for bringing this issue to our attention. We understand that the Countdown block settings are not being retained when you edit the page. We have been able to reproduce the issue on our end and have forwarded it to the DEV team for further investigation. In the meantime, we kindly recommend using our Essential Blocks countdown widget instead of the standalone one. Please note that you will need to disable the standalone block plugin to use the Essential Blocks version. Thank you for your understanding, and we appreciate your patience as we work on this issue! Thank you for confirming the issue. It’s fine, we’ll make sure we update the settings each time we modify the relevant post / page until a fix has been released. Hi @domainsupport , Glad to hear that. For the time being, you can utilize the Countdown block from Essential Blocks, as I mentioned earlier. We will keep you updated once the issue has been fixed.. Your patience is greatly appreciated. Best regards,

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Ashikur Rahman 2024-10-15T22:37:00+00:00

Hi @domainsupport , Thank you for bringing this issue to our attention. We understand that the Countdown block settings are not being retained when you edit the page. We have been able to reproduce the issue on our end and have forwarded it to the DEV team for further investigation. In the meantime, we kindly recommend using our Essential Blocks countdown widget instead of the standalone one. Please note that you will need to disable the standalone block plugin to use the Essential Blocks version. Thank you for your understanding, and we appreciate your patience as we work on this issue!

Oliver Campion 2024-10-16T08:12:00+00:00

Thank you for confirming the issue. It’s fine, we’ll make sure we update the settings each time we modify the relevant post / page until a fix has been released.

Ashikur Rahman 2024-10-16T22:48:00+00:00

Hi @domainsupport , Glad to hear that. For the time being, you can utilize the Countdown block from Essential Blocks, as I mentioned earlier. We will keep you updated once the issue has been fixed.. Your patience is greatly appreciated. Best regards,