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supportHi there! I’ve been using your amazing plugin for a while now, without any issues. Lately however I can no longer edit this page: https://vzwtolbo.be/vlaanderen/ I know it is a long page with lots of browser shots, but everything used to work just fine. Would it help if I uninstall and re-install the plugin? I’d appreciate any help. Thanks so much for your time! Nancy The page I need help with: [ log in to see the link]
Hi Nancy – sorry to hear you’ve had problems with the plugin. My guess is it’s something with Elementor – but that’s not a guarantee. The only reason I say this is Elementor is a lot more complex than Browser shots so there’s a lot more that could go wrong. Could you explain what you mean by “no longer edit”? What exactly happens when you try to edit the page? Have you updated anything recently? Plugins/ themes? Do you know how to check the browser console? Would be useful to know if there’s any JavaScript errors. Unfortunately I have no experience/ knowledge of Elementor so I may not be able to help with this. All the best – Ben
Hi Nancy – sorry to hear you’ve had problems with the plugin. My guess is it’s something with Elementor – but that’s not a guarantee. The only reason I say this is Elementor is a lot more complex than Browser shots so there’s a lot more that could go wrong. Could you explain what you mean by “no longer edit”? What exactly happens when you try to edit the page? Have you updated anything recently? Plugins/ themes? Do you know how to check the browser console? Would be useful to know if there’s any JavaScript errors. Unfortunately I have no experience/ knowledge of Elementor so I may not be able to help with this. All the best – Ben