Source evidence

Seriously useless

Jetpack VaultPress · review · 2019-06-27T23:24:00+00:00

Jetpack VaultPress plugin evidence original source source API

complaintsentiment

highseverity

0.97relevance

1replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

6 / 32 rows with source links

18.8% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

26 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

review · 1 stars

tamimarler unresolved

Not only have my websites been hacked without VaultPress detecting it (one is hacked right now, but VaultPress beams, “We’ve detected no security threats!”), but I’ve never been able to restore one of the daily backups I PAY FOR. Exactly what is the point of a backup if you can’t restore it? I guess I don’t get what this PAID PLUGIN is supposed to do. As far as I can tell, it does nothing. Hi there! I’m so sorry to hear you had a bad experience with VaultPress so far 🙁 As your plan is still active, we’re very happy to take a look at it and help you figure out what’s going on! Please drop us a note here , and we’ll be happy to assist you 🙂 Look forward to your reply!

Commercial Context

Opportunity

trust and abuse-prevention operations

Security abuse-prevention assurance for keeping sites trusted, protected, and recoverable

Buyer: site owners, agencies, and maintenance teams

Wedge: test security lockouts, bot/spam defenses, risky access changes, and incident alerts

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Seriously useless: users show security, pricing, support pain that may indicate a product gap.

Evidence quote: Seriously useless Not only have my websites been hacked without VaultPress detecting it (one is hacked right now, but VaultPress beams, “We’ve detected no security threats!”), but I’ve never been able to restore one of the daily backups I PAY FOR.

Affected feature: backup

security pricing support migration

Plugin

API

Jetpack VaultPress

10.0K active installs · 2.0M downloads · rating 76.0

archive back up malware security virus

Comments

1 shown

Stef (a11n) 2019-06-28T06:03:00+00:00

Hi there! I’m so sorry to hear you had a bad experience with VaultPress so far 🙁 As your plan is still active, we’re very happy to take a look at it and help you figure out what’s going on! Please drop us a note here , and we’ll be happy to assist you 🙂 Look forward to your reply!