Source evidence

Security Vulnerability Notice for BetterDocs – Request for Cl

BetterDocs – AI Documentation, Knowledge Base, Docs, Wikis, FAQ with Chatbot · support · 2026-06-19T09:05:00+00:00

BetterDocs – AI Documentation, Knowledge Base, Docs, Wikis, FAQ with Chatbot plugin evidence original source source API

mixedsentiment

highseverity

0.95relevance

3replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

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3 / 26 rows with source links

11.5% of this page's analysis has direct source links.

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0 rows here require auditable proof before promotion.

23 rows with no attached evidence

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Conversation

support

michaelbarnettii resolved

Hello BetterDocs Team, We recently received a security notification from the Wordfence plugin on our website indicating that the BetterDocs plugin may contain a security vulnerability. The scan reported the following: Plugin: BetterDocs Severity: 6.4/10.0 (Medium) Reported by: Wordfence Scan Date: June 19, 2026 Could you please provide clarification regarding this reported vulnerability? Specifically, we would appreciate information on: Whether this is a known vulnerability affecting BetterDocs. Which versions are impacted. Whether the issue has already been patched in a recent release. Any recommended mitigation steps if a fix is not yet available. Any official security advisory or CVE reference related to this report. We are currently using BetterDocs on our production website and would like to ensure that our installation remains secure. Thank you for your assistance. We look forward to your clarification and any further updates. Hi @michaelbarnettii Greetings! I think the check was run against an older version of BetterDocs.Yes, this was a known issue and we already addressed it. 🙂 An authenticated (contributor) stored XSS via the blockId block attribute, affecting version 4.5.3 and earlier. The good news is that it’s already been fixed. Our dev team ran a fresh vulnerability scan against our latest release (4.5.4) and confirmed the issue is fully resolved. 🙂 Our recommendation is simply to update BetterDocs to version 4.5.4 and you’ll be all set. So, Kindly update BetterDocs to 4.5.4 and re-scan, let us know the status. Let us know if you have any other questions — happy to help! Best regards Hi @michaelbarnettii Greetings! We have not heard from you since our last reply. Could you please share the status after updating of BetterDocs version, 4.5.4 . Looking forward to hearing from you. 🙂 Thanks Hello @michaelbarnettii , Hope you’re doing well. As we’re not getting any response from you, we are assuming your issue has been solved. And so, we’re going to mark this topic as resolved now. If the issue still persists, feel free to reply here and we’ll be happy to assist further. Thank you.

Commercial Context

Opportunity

support triage and conversation operations

Faq support operations workflow for reducing support load and keeping customer conversations moving

Buyer: support-heavy site owners, agencies, and community operators

Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Security Vulnerability Notice for BetterDocs – Request for Cl: users show security, bugs, missing feature pain that may indicate a product gap.

Evidence quote: Security Vulnerability Notice for BetterDocs – Request for Cl Hello BetterDocs Team, We recently received a security notification from the Wordfence plugin on our website indicating that the BetterDocs plugin may contain a security vulnerability.

Affected feature: form

security bugs missing feature support

Plugin

API

BetterDocs – AI Documentation, Knowledge Base, Docs, Wikis, FAQ with Chatbot

30.0K active installs · 2.6M downloads · rating 96.0

chatgpt ai writer docs documentation faq knowledge base

Comments

3 shown

Amin 2026-06-19T11:37:00+00:00

Hi @michaelbarnettii Greetings! I think the check was run against an older version of BetterDocs.Yes, this was a known issue and we already addressed it. 🙂 An authenticated (contributor) stored XSS via the blockId block attribute, affecting version 4.5.3 and earlier. The good news is that it’s already been fixed. Our dev team ran a fresh vulnerability scan against our latest release (4.5.4) and confirmed the issue is fully resolved. 🙂 Our recommendation is simply to update BetterDocs to version 4.5.4 and you’ll be all set. So, Kindly update BetterDocs to 4.5.4 and re-scan, let us know the status. Let us know if you have any other questions — happy to help! Best regards

Amin 2026-06-22T08:44:00+00:00

Hi @michaelbarnettii Greetings! We have not heard from you since our last reply. Could you please share the status after updating of BetterDocs version, 4.5.4 . Looking forward to hearing from you. 🙂 Thanks

Sadman Sakib Nadvi 2026-06-25T11:33:00+00:00

Hello @michaelbarnettii , Hope you’re doing well. As we’re not getting any response from you, we are assuming your issue has been solved. And so, we’re going to mark this topic as resolved now. If the issue still persists, feel free to reply here and we’ll be happy to assist further. Thank you.