Conversation
supportI’ve added the Wedding Party RSVP program (free version) and it seemed to work/install perfectly. HOWEVER Some of our guests have been reaching out that they’re receiving this message when entering their PARTY ID: “Security check failed. Please open this page again and try once more” There appears to be no common thread in who’s receiving it (various browsers and internet providers). Moreover, a user will receive that error one day and then be able to RSVP 100% perfectly the next day. I tried this myself (when the problem was first reported) and exprienced the same issue. Then a couple hours later, it was working fine (for me) on my phone and laptop while other guests were still getting the error. Any help/assistance would be greatly appreciated! Thank you! The page I need help with: [ log in to see the link]
Hi, We checked your RSVP page at https://ridingpartners4life.com/rsvp-2/ and confirmed the issue. The “Security check failed. Please open this page again and try once more” message when entering a Party ID is not caused by a wrong Party ID. It happens when a guest loads a cached copy of the RSVP page with an expired security token. That matches what you’re seeing: random by guest, browser, and time — including it working for you later while others still fail. Your site is behind Cloudflare and GoDaddy-style full-page caching, and we can see Cloudflare still serving cached HTML for /rsvp-2/ ( cf-cache-status: HIT ). The automatic fix we released in version 8.2.4 is not active on your site yet (the refresh endpoint is not responding). Please do this: Update Wedding Party RSVP to 8.2.4 or newer. If you use Pro, update to 2.2.3+ and confirm the license is active under Wedding RSVP → Settings → License. Set RSVP Page URL to: https://ridingpartners4life.com/rsvp-2/ Flush host cache, any caching plugin, and Cloudflare (Purge Everything). Test in a private/incognito window: enter a Party ID → Find Invitation should work without a hard refresh. Guest workaround until then: hard refresh (Ctrl+F5 / Cmd+Shift+R) or open the RSVP link in a private/incognito window, then enter the Party ID again. After updating, we can re-check the page if you’d like. Reply once updates and cache purge are done. After updating, we can re-check the page if you’d like. Reply once updates and cache purge are done. If you want to setup an admin account for sales@landtechwebdesigns.com and email me a password, I will be happy to log in and assist Best, Randy
Happy to perform your solution … BUT .. Just a quick question/problem. You state to update to version “8.2.4 or newer” … but I’m only showing 8.2.3 as the newest version available (via WordPress). How do I obtain the 8.2.4 version? Thanks! (and TRULY thank you for the quick response!)
Its been transmitted to wordpress svn, but wordpress can sometimes take upto 24 hours to release it. In the meantime, you can download it from the following link https://weddingrsvp.pro/wp-content/uploads/2026/07/wedding-party-rsvp-8.2.4.zip
Hi, We checked your RSVP page at https://ridingpartners4life.com/rsvp-2/ and confirmed the issue. The “Security check failed. Please open this page again and try once more” message when entering a Party ID is not caused by a wrong Party ID. It happens when a guest loads a cached copy of the RSVP page with an expired security token. That matches what you’re seeing: random by guest, browser, and time — including it working for you later while others still fail. Your site is behind Cloudflare and GoDaddy-style full-page caching, and we can see Cloudflare still serving cached HTML for /rsvp-2/ ( cf-cache-status: HIT ). The automatic fix we released in version 8.2.4 is not active on your site yet (the refresh endpoint is not responding). Please do this: Update Wedding Party RSVP to 8.2.4 or newer. If you use Pro, update to 2.2.3+ and confirm the license is active under Wedding RSVP → Settings → License. Set RSVP Page URL to: https://ridingpartners4life.com/rsvp-2/ Flush host cache, any caching plugin, and Cloudflare (Purge Everything). Test in a private/incognito window: enter a Party ID → Find Invitation should work without a hard refresh. Guest workaround until then: hard refresh (Ctrl+F5 / Cmd+Shift+R) or open the RSVP link in a private/incognito window, then enter the Party ID again. After updating, we can re-check the page if you’d like. Reply once updates and cache purge are done. After updating, we can re-check the page if you’d like. Reply once updates and cache purge are done. If you want to setup an admin account for sales@landtechwebdesigns.com and email me a password, I will be happy to log in and assist Best, Randy
Happy to perform your solution … BUT .. Just a quick question/problem. You state to update to version “8.2.4 or newer” … but I’m only showing 8.2.3 as the newest version available (via WordPress). How do I obtain the 8.2.4 version? Thanks! (and TRULY thank you for the quick response!)
Its been transmitted to wordpress svn, but wordpress can sometimes take upto 24 hours to release it. In the meantime, you can download it from the following link https://weddingrsvp.pro/wp-content/uploads/2026/07/wedding-party-rsvp-8.2.4.zip