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Source evidence

SecureSubmit payment failed

Global Payments SecureSubmit Gateway · support · 2024-10-21T02:19:00+00:00

Global Payments SecureSubmit Gateway plugin evidence original source source API
complaintsentiment
highseverity
0.91relevance
1replies
Evidence linked to opportunitycommercial context

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Open evidence

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9 / 39 rows with source links

23.1% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

30 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support
JessicaRodgers unresolved
My client had two orders fail both with this error response. I can’t find any documentation on what this means online. Can you please let me know what this means so I can relay the information to my client? SecureSubmit payment failed. Gateway response message: “Transaction rejected because the lookup on the supplied token failed.” Thank You The page I need help with: [ log in to see the link] Hi Jessica, I’ve tested the payment page and can replicate the problem you noted. Would you mind reaching contacting us via this form ? We’d like to work with you directly to research and resolve this.

Comments

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SecureSubmit 2024-10-22T14:23:00+00:00

Hi Jessica, I’ve tested the payment page and can replicate the problem you noted. Would you mind reaching contacting us via this form ? We’d like to work with you directly to research and resolve this.