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Source evidence

Search Banner error

EazyDocs – AI Powered Knowledge Base, Wiki, Documentation & FAQ Builder · support · 2024-08-03T20:30:00+00:00

EazyDocs – AI Powered Knowledge Base, Wiki, Documentation & FAQ Builder plugin evidence original source source API
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Conversation

support
pfmcorreia resolved
Hi After the last update (Version 2.5.1), the page that contains the EazyDocs search banner block is not working. I can’t even edit that page, and if I try to drop the search banner block in a new page, that page will fail to be saved. What would be the workaround? Thank you Paulo This topic was modified 1 year, 9 months ago by pfmcorreia . Hello @pfmcorreia , We sincerely apologize for the inconvenience. The search banner block seems to be functioning correctly on our end. Could you please try it in a fresh environment? Alternatively, you can deactivate all other plugins except EazyDocs and check if the issue persists. This will help determine if there’s a conflict with another plugin. Looking forward to your response. Thank you!

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Sajjad Hossain 2024-08-05T13:36:00+00:00

Hello @pfmcorreia , We sincerely apologize for the inconvenience. The search banner block seems to be functioning correctly on our end. Could you please try it in a fresh environment? Alternatively, you can deactivate all other plugins except EazyDocs and check if the issue persists. This will help determine if there’s a conflict with another plugin. Looking forward to your response. Thank you!