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XT Floating Cart for WooCommerce · support · 2025-08-20T10:35:00+00:00

XT Floating Cart for WooCommerce plugin evidence original source source API
complaintsentiment
mediumseverity
0.8relevance
5replies
Evidence linked to opportunitycommercial context

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danne1 unresolved
We have a issue that everytime you press on the Cart icon you getting scrolled to top. Cant seem to find where to turn that off, we have pretty long pages and this is really bad for customers Good day, @danne1 , Thank you for contacting us. Would you be so kind to share the exact product URL where we can see the reported behavior? Looking forward to your response. Hello! https://garnr.se/ https://garnr.se/p/rauma-monsterblad-lokkatopp-465/ Thank you for the URLs @danne1 . I could not reproduce the issue from my screen. Video for reference: https://share.zight.com/7KuroedZ This means that the issue is only happening from your end. That said, could you please try using a different browser or private browser like the Incognito mode of Chrome and check if the issue persists? Kindly let me know how it goes. hehe the best would be to test the function im asking about Here is a example: https://www.loom.com/share/b343fb54a91144778eb5020f0dae9042?sid=63d83485-9bc5-4659-8e3e-3bb50c4f4030 Hello! Havent heard from you in a while, did you understand which function im talking about? Friendly regards

Comments

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Robert Fortaleza 2025-08-21T08:03:00+00:00

Good day, @danne1 , Thank you for contacting us. Would you be so kind to share the exact product URL where we can see the reported behavior? Looking forward to your response.

danne1 2025-08-22T06:57:00+00:00

Hello! https://garnr.se/ https://garnr.se/p/rauma-monsterblad-lokkatopp-465/

Robert Fortaleza 2025-08-22T07:24:00+00:00

Thank you for the URLs @danne1 . I could not reproduce the issue from my screen. Video for reference: https://share.zight.com/7KuroedZ This means that the issue is only happening from your end. That said, could you please try using a different browser or private browser like the Incognito mode of Chrome and check if the issue persists? Kindly let me know how it goes.

danne1 2025-08-22T09:11:00+00:00

hehe the best would be to test the function im asking about Here is a example: https://www.loom.com/share/b343fb54a91144778eb5020f0dae9042?sid=63d83485-9bc5-4659-8e3e-3bb50c4f4030

danne1 2025-08-29T07:05:00+00:00

Hello! Havent heard from you in a while, did you understand which function im talking about? Friendly regards